Assistant Manager Operations
Role Overview
Manage end-to-end warehouse operations with a focus on productivity, inventory accuracy, manpower utilization, process adherence, and service levels.
Key Responsibilities
- Manage daily warehouse operations across inbound, put-away, inventory, picking, packing, and dispatch.
- Drive productivity, TAT, SLA, and operational KPIs through effective planning and monitoring.
- Lead and manage manpower deployment, shift planning, attendance, and team performance.
- Ensure inventory accuracy, WMS/ERP discipline, and process compliance.
- Analyze operational data and use Excel/MIS to identify gaps and drive productivity improvements.
- Handle peak planning, capacity management, and resource optimization for high-volume operations.
- Drive process excellence, cost optimization, and continuous improvement initiatives.
- Ensure adherence to warehouse safety, SOPs, audit, and compliance standards.
- Coordinate with internal and external stakeholders to resolve operational issues and ensure smooth service delivery.
Key KPIs
- Productivity Capacity Utilization
- TAT / SLA Adherence
- Inventory Accuracy
- Manpower Productivity
- Process Audit Compliance
- Cost Operational Efficiency
Experience Skills
- Graduate with 36 years of relevant experience in warehouse, e-commerce, 3PL, retail, or distribution operations.
- Hands-on experience in WMS/ERP, inventory management, manpower handling, and KPI management.
- Strong Excel, analytical, problem-solving, and stakeholder management skills.
- Knowledge of warehouse safety and operational processes.
- Experience in high-volume e-commerce fulfillment, peak planning, productivity improvement, and process excellence will be preferred.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.