Assistant Manager / Manager – L&D
Department: Human Resources Team
Location: Mumbai
Role
At NeoGrowth, we believe in building what matters — and that begins with empowering our people to grow. We’re looking for a passionate and agile L&D professional who can design learning experiences, facilitate impactful sessions, and continuously improve our capability-building approach across a fast-paced, dispersed organization. This role is central to enabling a culture of performance and growth, especially in our rapidly expanding markets.
Key Responsibilities
Learning Needs Identification & Program Design
- Collaborate with business leaders, HRBPs, and functional teams to identify development needs.
- Conduct structured Training Needs Analyses (TNA) to inform program design and prioritization.
- Design innovative, scalable, and contextual learning programs that drive capability and readiness.
- Build structured tools (surveys, forms, feedback loops) to capture evolving learning needs.
Content Development & Induction Facilitation
- Create compelling learning content for behavioral, functional, and onboarding programs.
- Deliver engaging new joiner induction programs across locations and functions.
- Drive a learning calendar that supports business priorities and real impact on ground. Implement assessment tools to track program effectiveness and learner progress.
Program Facilitation & Learning Delivery
- Facilitate sessions in-person and virtually for diverse audiences across India.
- Lead modules on sales capability, customer centricity, interpersonal skills, and functional excellence.
- Adopt new-age learning methods – simulations, peer learning, microlearning – to elevate impact.
- Co-create learning journeys for high-potential and frontline employees in fast-growth roles.
Process Improvement & Learning Governance
- Streamline training workflows, communication, and feedback mechanisms to improve learner experience.
- Use insights and data to evolve program formats, duration, and delivery methods.
- Maintain documentation, dashboards, and reports to track completion and impact.
Qualification & Experience
Educational Background
- 3–9 years of experience in learning design, delivery, and facilitation—preferably in BFSI/NBFC sector.
- Strong instructional design and facilitation skills across blended formats.
- Passion for employee development and a learner-first mindset.
- Familiarity with learning tech tools, LMS, content creation platforms (e.g., Canva, PPT, Kahoot).
- Ability to operate in a fast-paced, distributed, and customer-focused environment.
What This Role Offers (EVP Highlights)
- Fast Growth Opportunity: Work on high-impact learning journeys and fast-track talent programs.
- Create Meaningful Impact: Shape the capability of teams powering MSME transformation across India.
- Ease of Doing Business: Simplify learning for teams on the ground using intuitive design and tech-enabled delivery.
- Build What Matters: Co-own development paths that directly fuel business and people outcomes.