Assistant Manager - HR Operations

The Investment Trust of India (ITI); Mumbai City; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

The Investment Trust of India (ITI) in Mumbai seeks an experienced HR Operations professional to manage day-to-day HR activities, ensure accurate employee records, and support lifecycle processes from onboarding to exits.

You will work to ensure compliance with labor laws, maintain HRIS data, and support payroll coordination with finance. Strong communication and confidentiality are essential for this role.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 15 years of experience in HR operations or generalist HR.
• Knowledge of employee lifecycle processes and HR documentation.
• Familiarity with HRMS/HRIS and Excel.
• Payroll knowledge and statutory compliance is an advantage.

Responsibilities

• Onboard new employees, complete documentation, background checks, and joining formalities.
• Maintain and update employee records, HR databases, and personnel files.
• Manage employee lifecycle activities including transfers, promotions, and exits.
• Oversee attendance, leaves, payroll inputs, and HR data accuracy.
• Coordinate with payroll and finance to ensure timely payroll processing.
• Prepare HR letters and employment documents.
• Address employee queries on policies, benefits, leave, attendance, and payroll.
• Maintain HRIS/HRMS data and generate regular HR reports.
• Support performance management and appraisal processes.
• Ensure compliance with labor laws and company policies.
• Assist audits and maintain proper HR documentation.

Skills

Communication

Coordination

Organizational skills

Problem solving

Education

Bachelor's degree in HR / Business Admin

Tools

HRMS/HRIS

Microsoft Excel

Job description

Job Summary

Responsible for managing and coordinating day-to-day HR operations, ensuring smooth employee lifecycle processes, accurate HR records, compliance with company policies and applicable employment regulations, and timely support to employees and managers.

Key Responsibilities

• Manage employee onboarding, documentation, background verification, and joining formalities.
• Maintain and update employee records, HR databases, and personnel files.
• Handle employee lifecycle activities including transfers, promotions, confirmations, and exits.
• Manage attendance, leave, payroll inputs, and employee-related HR data.
• Coordinate with payroll and finance teams to ensure accurate and timely payroll processing.
• Prepare HR letters, employment documents, confirmation letters, experience letters, and other HR documentation.
• Address employee queries related to HR policies, benefits, leave, attendance, and payroll.
• Maintain HRIS/HRMS data and generate regular HR reports and dashboards.
• Support performance management and appraisal processes.
• Ensure compliance with applicable labor laws, company policies, and statutory requirements.
• Coordinate employee engagement initiatives, training programs, and internal HR activities.
• Assist with audits and maintain proper HR documentation and records.
• Support HR managers in implementing policies, processes, and organizational initiatives.

Required Skills & Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 15 years of experience in HR operations or generalist HR.
• Good knowledge of employee lifecycle processes and HR documentation.
• Familiarity with HRMS/HRIS and Microsoft Excel.
• Knowledge of payroll and statutory compliance is an advantage.
• Strong communication, coordination, organizational, and problem-solving skills.
• Ability to maintain confidentiality and handle sensitive employee information.

Key Performance Areas (KPIs)

• Accuracy of employee records and HR data.
• Timeliness of onboarding and employee lifecycle activities.
• Payroll and attendance accuracy.
• Employee query resolution time.
• Compliance with HR policies and statutory requirements.
• HR documentation and audit readiness.