Assistant Manager - HR operations

Zetwerk; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Zetwerk in Bengaluru is seeking an experienced HR Operations professional to own end-to-end HR Ops across all entities. You will lead audits, ensure policy adherence, and manage onboarding, exits and employee records.

Responsibilities include coordinating background checks, managing employee insurance, and driving HR analytics with Excel and Power BI. Collaboration with Payroll, Finance, and HRBPs is essential for seamless operations.

Qualifications

• Strong knowledge of HR Operations onboarding, exits, lifecycle management and compliance.
• Hands-on experience in HR Audits — internal, statutory and process audits.
• Proficiency in Advanced Excel with Pivot Tables, VLOOKUP, XLOOKUP, IF and MIS reporting.
• Hands-on experience in Power BI — dashboard creation and HR analytics.
• Working knowledge of HRMS platforms — Zoho People, SAP, Darwinbox.
• Understanding of HR Compliance & Statutory requirements — PF, ESI, Gratuity, Shops & Establishment Act.
• Excellent analytical and data interpretation skills.

Responsibilities

• Own and manage end-to-end HR Operations encompassing onboarding, exits, documentation, employee records and lifecycle management across all entities.
• Lead HR Audits end-to-end including audit preparation, documentation, compliance checks, auditor coordination and closure of findings.
• Ensure 100% adherence to HR policies, processes and audit requirements.
• Oversee Background Verification processes, vendor coordination and discrepancy resolution.
• Manage employee insurance operations including enrolment, claims coordination and liaison with stakeholders.
• Drive HR MIS, dashboards and analytics to support reporting and data-driven decisions.
• Design and maintain HR dashboards and reports using Advanced Excel and data analysis.
• Collaborate with HRBPs, Business Teams, Payroll, Finance and cross-functional stakeholders.
• Maintain accuracy and integrity of employee data across systems.
• Support development and governance of HR policies, SOPs and process frameworks.

Skills

HR Operations

HR Audits

Advanced Excel

Power BI

HRMS platforms

Statutory compliance

Data analytics

Stakeholder management

Documentation & data integrity

Communication skills

Tools

Zoho People

SAP

Darwinbox

Job description

Role & responsibilities

• Own and manage end-to-end HR Operations encompassing onboarding, exits, documentation, employee records and complete lifecycle management across all entities.
• Lead HR Audits end-to-end including audit preparation, documentation, compliance checks, auditor coordination and timely closure of observations and findings.
• Ensure 100% adherence to HR policies, processes and statutory/internal audit requirements at all times.
• Oversee Background Verification (BGV) processes, ensuring timely completion, vendor coordination and effective resolution of discrepancies.
• Manage employee insurance operations including enrolment, claims coordination, and liaison with employees, insurers and internal stakeholders.
• Drive HR MIS, dashboards and analytics to support regular management reporting and data-driven decision-making.
• Design and maintain HR dashboards and reports using Advanced Excel including Pivot Tables, advanced formulas, data validation and trend analysis.
• Collaborate effectively with HRBPs, Business Teams, Payroll, Finance and cross-functional stakeholders to ensure seamless and efficient HR operations.
• Maintain the accuracy, integrity and timely updation of employee data, records and HR documentation across systems.
• Support the development, implementation, communication and governance of HR policies, SOPs and process frameworks.

Preferred candidate profile

• Strong working knowledge of HR Operations onboarding, exits, lifecycle management and compliance
• Hands-on experience in HR Audits internal, statutory and process audits
• Proficiency in Advanced Excel Pivot Tables, VLOOKUP, XLOOKUP, IF formulas, data validation and MIS reporting
• Hands-on experience in Power BI — dashboard creation, data modelling and HR analytics
• Working knowledge of HRMS platforms — Zoho People, SAP, Darwinbox, or equivalent
• Sound understanding of HR Compliance & Statutory requirements — PF, ESI, Gratuity, Shops & Establishment Act
• Knowledge of HR Policies, SOPs and process governance
• Strong analytical and data interpretation skills
• Excellent stakeholder management and cross-functional collaboration skills
• High attention to detail with strong documentation and data integrity mindset
• Good written and verbal communication skills