Assistant Operations Manager

Mpokket Financial Services; Kolkata District; On-site; INR 360,000 - 480,000; Full time

Job summary

Mpokket Financial Services in Kolkata is seeking an HR Operations professional to manage onboarding, documentation, and HRIS updates, ensuring audit-ready files.

The role encompasses BGV initiation, attendance & leave reconciliation, payroll inputs, exits, and compliance with statutory requirements. Strong MS Office skills, solid communication, and stakeholder management are essential for success.

Qualifications

• Bachelor's degree required; MBA/PGDM in HR preferred.
• 2–3 years in HR Operations with exposure to BGV, HRIS, attendance, payroll inputs, & compliance.
• Strong understanding of HR operations, onboarding, exits, and statutory compliance.
• Proficient in MS Office (Word, Excel, PowerPoint).
• Excellent written and verbal communication and stakeholder management.
• Demonstrates confidentiality and integrity with sensitive information.

Responsibilities

• A. Employee Onboarding & Documentation: manage joining documents, verification of records, and HRIS creation.
• Initiate BGV cases after joining and ensure documents are complete for verification.
• Ensure onboarding files are complete and audit-ready.
• B. Background Verification (BGV): initiate and track BGV for new joiners; coordinate with vendors and employees.
• Address discrepancies and escalate as needed.
• C. HRIS Management & Data Updation: update employee lifecycle data in HRIS and run data audits.
• Produce reports/MIS as needed.
• D. Attendance & Leave Management: reconcile monthly attendance and leave records; resolve missing punches before payroll cut-off.
• E. Probation & Confirmation Process: track probation timelines and issue confirmation/extension documents.
• F. Exit & Offboarding Management: manage exit docs, clearance, system deactivation, and F&F inputs; issue relieving letters.
• G. Statutory Compliance PF & ESIC: manage registrations, updates, and queries; support PF transfers/withdrawals and ESIC processes.
• H. Employee Records & Compliance: maintain updated digital and physical files with BGV and statutory documents.

Skills

MS Office

Communication

Stakeholder Mgmt

Confidentiality

Education

Bachelor's degree

MBA/PGDM in HR

Tools

HRIS

Job description

yRoles & Responsibilities

• A. Employee Onboarding & Documentation
  
  Manage joining documents, verification of records, and HRIS creation.
  
  Initiate BGV cases immediately after joining and ensure documents are complete for verification.
  
  Ensure onboarding files are complete and audit-ready.


• B. Background Verification (BGV)
  
  Initiate and track BGV for new joiners.
  
  Coordinate with vendors, employees, and escalatest discrepancies.


• C. HRIS Management & Data Updation
  
  Update employee lifecycle data in HRIS.
  
  Run periodic data audits and share reports/MIS as needed.


• D. Attendance & Leave Management
  
  Reconcile monthly attendance and leave records.
  
  Resolve missing punches and discrepancies before payroll cut-off.


• E. Probation & Confirmation Process
  
  Track probation timelines and follow up with managers.
  
  Issue confirmation/extension documents and update HRIS.


• F. Exit & Offboarding Management
  
  Manage exit documentation, clearance, system deactivation, and F&F inputs.
  
  Issue relieving and experience letters.


• G. Statutory Compliance PF & ESIC
  
  Manage employee registrations, updates, and query resolution.
  
  Support PF transfers/withdrawals and ESIC processes.


• H. Employee Records & Compliance
  
  Maintain updated, complete digital and physical files with BGV and statutory documents

Qualifications/Requirements:

Preferred Qualifications:

Education & Other Skills

Bachelors degree; MBA/PGDM in HR preferred.

2/3 years of experience in HR Operations with exposure to BGV, HRIS, attendance, payroll inputs, & compliance.

Strong understanding of HR operations, onboarding, exit processes, and statutory compliance.

Should have sound knowledge of MS Office (Word, Excel & Power point).

Good communication (verbal & written) and stakeholder management skills.

Problem-solving mindset, disciplined, positive approach, enthusiastic and a sense of ownership.

Should have high collaboration skills to work with multiple stakeholders in the department.

Ability to maintain confidentiality and integrity.