Assistant Manager - Front Office

Hyatt Regency; Thiruvananthapuram; On-site; INR 500,000 - 700,000; Full time

Job summary

Hyatt Regency Trivandrum seeks an Assistant Manager - Front Office to support the Front Office Manager in daily desk operations and guest relations. You will help ensure smooth check-in/out, guest satisfaction, and adherence to Hyatt brand standards.

The role requires at least 2 years in a Front Office/Guest Relations leadership position within a hotel and strong communication skills.

Qualifications

• Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel.
• Well developed communication and customer relations skills.

Responsibilities

• Assist the Front Office Manager in managing the day-to-day operation of the Front Desk.
• Support efficient running of the Front Office department in line with Hyatt's standards.

Skills

Communication skills

Customer relations

Job description

Organization- Hyatt Regency Trivandrum

Summary

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.

Qualifications

Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel.

• Well developed communication and customer relations skills.