Assistant Manager - Guest Experiences

Grand Hyatt; Panaji; On-site; INR 800,000 - 1,400,000; Full time

Job summary

Grand Hyatt Goa seeks an Assistant Manager - Guest Experiences to support the Guest Experiences Manager in running the Rooms Division at the hotel. You will contribute to maintaining Hyatt's standards and delivering exceptional service to guests and staff.

This role requires leadership in front office operations and a proactive approach to guest relations. The successful candidate will work closely with the Rooms Division team to ensure seamless daily operations and alignment with corporate

Qualifications

• Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel.
• Well developed communication and customer relations skills.

Responsibilities

• Assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards.
• Assist the Guest Experience Manager in managing the day-to-day operation of the Rooms Division at the hotel.

Skills

Communication

Customer relations

Job description

Summary

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Guest Experiences is responsible to assist the Guest Experience Manager in managing the day-to-day operation of the Rooms Division at the hotel.

Organization - Grand Hyatt Goa

Summary

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Guest Experiences is responsible to assist the Guest Experience Manager in managing the day-to-day operation of the Rooms Division at the hotel.

Qualifications

Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel.

• Well developed communication and customer relations skills.