Assistant Front Office Manager

Grand Hyatt; Ernakulam; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Grand Hyatt Kochi is seeking an Assistant Front Office Manager to oversee the hotel’s Front Office operations, including the Front Desk, Front Services (parking and entrance), and the Communications Centre. You will assist the Front Office Manager in delivering the brand promise and ensuring efficient operation in line with Hyatt International's corporate strategies and standards.

The candidate should hold a university degree or diploma in Hospitality or Tourism Management, with a minimum of two

Qualifications

• University degree or diploma in Hospitality or Tourism Management.
• Minimum of two years of work experience as an Assistant Front Office Manager.
• Strong problem-solving, administrative, and interpersonal skills are essential.

Responsibilities

• Oversee Front Office operations, including Front Desk, Front Services (parking and hotel entrance), and the Communications Centre.
• Assist the Front Office Manager in delivering the brand promise and ensuring efficient department operation in line with Hyatt strategies.

Skills

Problem-solving

Administrative skills

Interpersonal skills

Education

Hospitality/Tourism degree or diploma

Job description

Summary You will be responsible for the efficient operation of the department in line with Hyatt International's corporate strategies and brand standards, while meeting the expectations of employees, guests, and owners. As the Assistant Front Office Manager, you will assist the Front Office Manager in delivering the brand promise by overseeing the hotel's Front Office operations, including the Front Desk, Front Services (including parking and the hotel entrance), and the Communications Centre.

Organization- Grand Hyatt Kochi

Summary You will be responsible for the efficient operation of the department in line with Hyatt International's corporate strategies and brand standards, while meeting the expectations of employees, guests, and owners. As the Assistant Front Office Manager, you will assist the Front Office Manager in delivering the brand promise by overseeing the hotel's Front Office operations, including the Front Desk, Front Services (including parking and the hotel entrance), and the Communications Centre.

Qualifications Ideally, the candidate should possess a university degree or diploma in Hospitality or Tourism Management. A minimum of two years of work experience as an Assistant Front Office Manager is required. Strong problem-solving, administrative, and interpersonal skills are essential.