Assistant Manager - Front Office

Grand Hyatt; Ernakulam; On-site; INR 700,000 - 1,000,000; Full time

Job summary

Grand Hyatt Kochi is seeking an Assistant Manager - Front Office to support the Front Office Manager in daily operations, ensuring smooth guest check-in/out and adherence to Hyatt brand standards.

The role emphasizes leadership, guest satisfaction, and collaboration with other hotel departments to maintain exceptional service levels in a fast-paced luxury setting.

Qualifications

• Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel.
• Well developed communication and customer relations skills.

Skills

Communication skills

Customer relations

Job description

Organization- Grand Hyatt Kochi

Summary

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.

Qualifications

Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel.

• Well developed communication and customer relations skills.