Assistant Manager - Front Office

Hyatt Hotels Corporation; Thiruvananthapuram; On-site; INR 600,000 - 900,000; Full time

Job summary

Hyatt Hotels Corporation in Kerala, India is seeking an Assistant Manager - Front Office to support the Front Office Manager in running the front desk operations at a Hyatt property. This role emphasizes guest relations, team coordination, and adherence to brand standards and corporate strategies.

The candidate should have at least 2 years of experience in Front Office leadership, with strong communication skills and a customer-focused approach to ensure high-quality guest experiences across

Qualifications

• Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel.
• Well developed communication and customer relations skills.

Responsibilities

• Assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.

Skills

Communication

Customer relations

Job description

Close Inclusive Collection Job Postings Notification

\"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. \"

You will be responsibleto assist with theefficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.

Qualifications

• Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel.
• Well developed communication and customer relations skills.

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