Assistant Manager - Guest Experiences

Hyatt Hotels Corporation; India; On-site; INR 800,000 - 1,100,000; Full time

Job summary

Hyatt Hotels Corporation is hiring for Assistant Manager - Guest Experiences to support the Guest Experience Manager in day-to-day operations of the Rooms Division. The role ensures guest satisfaction, smooth running of front-office activities, and adherence to Hyatt's brand standards.

We value leadership, strong communication, and customer relations skills, with at least 2 years in a similar supervisory hotel role.

Qualifications

• Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel.
• Well developed communication and customer relations skills.

Responsibilities

• Assist in the efficient running of the department in line with Hyatt's brand standards.
• Support the Guest Experience Manager in managing day-to-day operations of the Rooms Division.

Skills

Communication skills

Job description

Close Inclusive Collection Job Postings Notification

"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Guest Experiences is responsible to assist the Guest Experience Manager in managing the day-to-day operation of the Rooms Division at the hotel.

Qualifications

• Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel.
• Well developed communication and customer relations skills.

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