Assistant Manager - Front Office

Hyatt Hotels Corporation; Ernakulam; On-site; INR 400,000 - 600,000; Full time

Job summary

Hyatt Hotels Corporation in Kerala seeks an Assistant Manager - Front Office to support the Front Office Manager in daily operations, uphold Hyatt's brand standards, and ensure guest and team expectations are met.

You will work at the Front Desk, coordinate with other departments to ensure smooth check-in/check-out and provide exceptional guest service in line with Hyatt standards.

Qualifications

• Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel.
• Well developed communication and customer relations skills.

Responsibilities

• Assist Front Office Manager in managing day-to-day operation of the Front Desk.
• Ensure alignment with Hyatt International's corporate strategies and brand standards while meeting employee, guest and owner expectations.

Skills

Front Office Experience

Communication

Job description

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\"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off.\"

You will be responsibleto assist with theefficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.

Qualifications

• Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel.


• Well developed communication and customer relations skills.

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