Assistant Manager- Estate Operations

Adani Group; Ahmedabad District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Adani Group is seeking a Team Member - Estate Management to oversee operations across Estates. You will manage reception, housekeeping, F&B coordination, and maintenance while ensuring facilities look and function at high standards.

You will liaise with vendors, coordinate events, and enforce safety protocols to deliver exceptional service for residents and visitors. The role involves record keeping, reporting, and strong stakeholder collaboration with GCPO, BU/Site Admin Heads, Security Heads

Qualifications

• Bachelor’s degree in Business Management, Hotel Management or relevant field.
• 5+ years of work experience with minimum 2 years in a team management role in a mid-sized/large organization.

Responsibilities

• Estate Operations Support: ensures smooth operation of reception services and upkeep of estate aesthetics.
• Maintains routine facilities maintenance and ensures cleanliness of the estate.
• Vendor and Service Coordination: supports contracts, monitors performance and addresses issues with vendors.
• Event Assistance: coordinates logistics for estate events, including accommodation, catering and transport.
• Compliance and Safety: helps implement safety and operational protocols and adheres to standards.
• Record Keeping and Reporting: maintains requisitions, maintenance logs, and communications.
• Customer Service: assists estate visitors and residents and addresses inquiries with high service quality.

Skills

Data Analytics & Reporting

Employee Centricity

Hard Services Management

Partner Management

Project Management

Soft Services Management

Strategy Planning

Technology & Digital Tools

Travel & Accommodation Management

Education

Bachelor’s degree in Business Management, Hotel Management or relevant field

Job description

Purpose/Objective

The Team Member - Estate Management manages operations and ensures upkeep of all Estates across locations. To support planning and execution of all events at Estates with an objective of delivering services of exceptional quality.

Key Responsibilities of Role

• Estate Operations Support: Ensures smooth operation of reception services, assists in managing housekeeping and F&B services, and ensures the cleanliness and aesthetics of the estate are maintained.
• Supports routine maintenance and ensures facilities are well-maintained.
• Vendor and Service Coordination: Assists in managing vendor relationships by supporting the execution of service contracts, monitoring service performance, and addressing minor issues with vendors to ensure timely service delivery.
• Event Assistance: Provides support in organizing estate events by coordinating logistics, assisting in vendor liaison, and ensuring all requirements for events such as accommodation, catering, and transport are fulfilled.
• Compliance and Safety: Helps implement and adhere to safety and operational protocols at the estate.
• Ensures the estate complies with all safety standards and regulatory requirements.
• Record Keeping and Reporting: Maintains accurate records of estate services, including requisitions, maintenance logs, and vendor communications.
• Assists in the preparation of reports on estate operations and service performance.
• Customer Service and Support: Provides assistance to estate visitors and residents, addressing inquiries and ensuring a high level of customer satisfaction with all services provided on the estate.
• Key Stakeholders (Internal): GCPO, BU/Site Admin Heads, Security Heads, Admin Team, Group CPrO
• Key Stakeholders (External): Service Partners, Event Management Companies

Technical Competencies

• Data Analytics & Reporting-ADM-SVC
• Employee Centricity-ADM-SVC
• Hard Services Management-ADM-SVC
• Partner Management-ADM-SVC
• Project Management-ADM-SVC
• Soft Services Management-ADM-SVC
• Strategy Planning & Governance-ADM-SVC
• Technology & Digital Tools Proficiency-ADM-SVC
• Travel & Accommodation Management-ADM-SVC

Qualifications and Experience

• Educational Qualification: Bachelor’s degree in Business Management, Hotel Management or relevant field.
• Work Experience (Range of years): 5+ years of work experience with minimum 2 years in a team management role in a similar position for mid-sized / large organization.