Assistant Estate Manager

Unnati Anam Consultancy; Mumbai; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

Unnati Anam Consultancy is seeking an experienced Assistant Estate Manager in Mumbai to lead property operations focused on excellence and attention to detail. Responsibilities include overseeing day-to-day functions, managing stakeholder relationships, and coordinating a workforce of approximately 90-100 staff.

The ideal candidate will have 8+ years of experience in estate management and hospitality, showcasing strong communication and problem-solving skills, while ensuring compliance with safety standards and enhancing operational efficiency.

Qualifications

• 8+ years of experience in Estate Management, Facility Management, or Hospitality.
• Prior experience managing premium residential communities or luxury assets.
• Strong problem-solving and decision-making abilities.

Responsibilities

• Lead the overall administration and operational management of the property.
• Serve as the primary contact for resident queries and escalations.
• Manage multiple third-party vendors and monitor service delivery standards.

Skills

Estate Management

Facility Management

Hospitality

Property Operations

Stakeholder Management

Communication Skills

Job description

About the Company

Join the leadership team of a distinguished residential development in Mumbai’s premier business district. Known for its exceptional infrastructure, thoughtfully curated amenities, and high standards of service, the property is home to a discerning community that values excellence, discretion, and seamless experiences. This role offers the opportunity to oversee operations at a landmark address where hospitality and operational efficiency go hand in hand.

Working Model

On-site

Working Days

Monday to Saturday

Working Hours

10:00 AM - 6:00 PM

Budget

10 to 15 LPA (based on experience and fit)

Experience

8+ years (preferred in Estate Management, Facility Management, Hospitality, Luxury Residential, or Property Operations)

About the Role

We are seeking an experienced Assistant Estate Manager to oversee the day-to-day functioning of the property and ensure smooth operations across all areas. The role requires a strong operator who can effectively manage stakeholders, vendors, and teams while maintaining service excellence. The ideal candidate is calm under pressure, highly organized, and possesses excellent communication skills. They should be comfortable engaging with senior stakeholders, resolving concerns proactively, and driving execution with professionalism and accountability.

Key Responsibilities

• Lead the overall administration and operational management of the property.
• Serve as the primary point of contact for resident queries, requests, and escalations.
• Foster strong relationships with residents and ensure timely resolution of concerns.
• Manage multiple third-party vendors and monitor service delivery standards.
• Drive vendor accountability through regular coordination and follow-ups.
• Oversee and coordinate a workforce of approximately 90-100 staff members.
• Ensure effective collaboration between internal teams and external partners.
• Plan and execute board meetings, including agenda preparation, scheduling, documentation, and follow-up on action items.
• Identify opportunities to improve processes and enhance operational efficiency.
• Ensure compliance with statutory requirements, safety standards, and estate policies.
• Uphold a high standard of service and community management.

Who We're Looking For

• 8+ years of experience in Estate Management, Facility Management, Hospitality, or Property Operations.
• Prior experience managing premium residential communities, luxury assets, or hospitality environments is preferred.
• Strong stakeholder management and interpersonal skills.
• Proven experience in leading teams and managing service partners.
• Excellent problem-solving and decision-making abilities.
• Strong attention to detail with a hands‑on approach to execution.
• Exceptional communication skills with the ability to engage confidently with senior stakeholders.
• A composed, approachable, and service-oriented professional with strong ownership.
• Knowledge and experience in Finance & Accounts is an essential requirement for this role.

Why Join?

• Take ownership of operations at one of Mumbai’s distinguished residential communities.
• Work in an environment built on excellence, service, and attention to detail.
• Lead large-scale teams and vendor ecosystems with significant visibility.
• Collaborate with senior stakeholders and a highly engaged resident community.
• Play a key role in shaping an exceptional living experience.

If you enjoy creating seamless experiences through strong operations and people management, this opportunity offers a unique platform to make a meaningful impact.