Assistant Manager - Enterprise Sales - Express Logistics

The Peninsular and Oriental Steam Navigation Company; South Goa District; On-site; INR 600,000 - 900,000; Full time

Job summary

The Peninsular and Oriental Steam Navigation Company is seeking a dynamic sales professional in Goa to drive business growth, manage key accounts, and acquire new customers. You will leverage market intelligence, develop strategic plans, and build senior-level relationships to expand our footprint in the region.

You will be responsible for lifecycle management of clients, including onboarding, billing, tariff negotiations, and ensuring profitable outcomes aligned with budgets and SLAs.

Responsibilities

• Drive business growth through listing of correct identification, promotion planning and activations basis primary data analysis of the identified market territory
• “Mining” from existing customers and driving growth through better account management and retention activity
• Acquisition of new businesses ensuring profitability to meet budgeted targets
• Identifying growth opportunities with market know-how/ meeting new customers to broaden the opportunity list and developing new customers
• Forecasting annual, quarterly, and monthly sales goals and developing specific plans to ensure long and short-term term growth
• Map the market and maintain market intelligence of customers in the region.
• Build in-depth knowledge of customer' business priorities, challenges and initiatives that can be translated into opportunities.
• Build value-added relationships within the domain of the account and core account team.
• Creating a positive on-boarding experience for new clients, handling entire life cycle of the customer after onboarding.
• Responsible for billing and payment collection from the customer
• Develop a prioritized target customer list and focus sales effort to penetrate and grow the target customers
• Responsible for negotiating, maintaining, and updating tariffs on the technology backed tariff management & shipment booking portal.
• Building & maintaining relationships within senior management at customer's business who can facilitate decision making & actions needed to achieve the required results
• Finalizing contracts with key clients and establishing SLAs for the fulfillment of each client's long-term goals.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Carryout MBR/QBRs for critical customers
• Monitor and report on market and competitor activities and provide relevant reports and information.
• Present to and consult with senior level management on business trends with a view to developing new services and products

Job description

• Drive business growth through listing of correct identification, promotion planning and activations basis primary data analysis of the identified market territory

• “Mining” from existing customers and driving growth through better account management and retention activity

• Acquisition of new businesses ensuring profitability to meet budgeted targets

• Identifying growth opportunities with market know-how/ meeting new customers to broaden the opportunity list and developing new customers

• Forecasting annual, quarterly, and monthly sales goals and developing specific plans to ensure long and short-term term growth

• Map the market and maintain market intelligence of customers in the region.

• Build in-depth knowledge of customer' business priorities, challenges and initiatives that can be translated into opportunities.

• Build value-added relationships within the domain of the account and core account team.

• Creating a positive on-boarding experience for new clients, handling entire life cycle of the customer after onboarding.

• Responsible for billing and payment collection from the customer

• Develop a prioritized target customer list and focus sales effort to penetrate and grow the target customers

• Responsible for negotiating, maintaining, and updating tariffs on the technology backed tariff management & shipment booking portal.

• Building & maintaining relationships within senior management at customer's business who can facilitate decision making & actions needed to achieve the required results

• Finalizing contracts with key clients and establishing SLAs for the fulfillment of each client's long-term goals.

• Play an integral part in generating new sales that will turn into long-lasting relationships.

• Carryout MBR/QBRs for critical customers

• Monitor and report on market and competitor activities and provide relevant reports and information.

• Present to and consult with senior level management on business trends with a view to developing new services and products