Assistant Front Office Manager

Hyatt Regency; Kolkata District; On-site; INR 600,000 - 900,000; Full time

Job summary

Hyatt Regency Kolkata is seeking an Assistant Front Office Manager to oversee front office operations and uphold Hyatt's brand standards. You will assist the Director of Rooms in delivering exceptional guest experiences across Front Desk, Front Service, Communications Centre, Business Centre and Regency/Grand Club.

The ideal candidate has a university degree or diploma in Hospitality or Tourism management and at least 2 years of prior AFOM experience, with strong problem-solving, administrative

Qualifications

• Degree in Hospitality or Tourism management preferred.
• Minimum 2 years work experience as Assistant Front Office Manager.
• Good problem solving, administrative and interpersonal skills.

Responsibilities

• Manage Front Office operations including Front Desk, Front Service, Communications Centre, Business Centre and Regency/Grand Club.
• Assist the Director of Rooms in delivering Hyatt brand standards and guest/employee/owner satisfaction.
• Ensure efficient running of the department in line with corporate strategies.

Job description

Organization- Hyatt Regency Kolkata

Summary

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Front Office Manager is responsible to assist the Director of Rooms in delivering the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including parking and the hotel entrance), Communications Centre, Business Centre and Regency or Grand Club.

Qualifications

Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Front Office Manager. Good problem solving, administrative and interpersonal skills are a must.