Assistant Front Office Manager

hyatt; Kolkata District; On-site; INR 550,000 - 900,000; Full time

Job summary

Hyatt is seeking an Assistant Front Office Manager to oversee front office operations in line with Hyatt International's brand standards. The role supports the Director of Rooms in delivering exceptional guest experiences across the Front Desk, Front Service, Communications Centre, Business Centre and Club facilities.

The ideal candidate will bring a university degree or diploma in Hospitality or Tourism management and at least 2 years of relevant experience, with strong problem solving,

Qualifications

• University degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience as Assistant Front Office Manager.
• Good problem solving, administrative and interpersonal skills.

Responsibilities

• Assist the Director of Rooms in delivering the brand promise.
• Manage Front Office operations including Front Desk, Front Service, Communications Centre, Business Centre and Regency/Grand Club.
• Ensure guest, employee and owner expectations are met through effective leadership.

Skills

Problem solving

Administrative skills

Interpersonal skills

Education

University degree or diploma in Hospitality or Tourism management

Job description

You will be responsible forthe efficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations. The Assistant Front Office Manager is responsible to assist the Director of Rooms in delivering the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including parking and the hotel entrance), Communications Centre, Business Centre and Regency or Grand Club.

Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Front Office Manager. Good problem solving, administrative and interpersonal skills are a must.