Assistant Front Office Manager

Hyatt Centric; Meerut; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Hyatt Centric Janakpuri, New Delhi, seeks an Assistant Manager - Front Office to oversee daily front desk operations and uphold Hyatt's brand standards.

You will support the Front Office Manager, mentor the team, and ensure guest satisfaction while delivering exceptional service in a busy hotel environment.

Experience in hotel front office and guest relations is preferred, with strong communication and leadership abilities to drive service excellence.

Qualifications

• Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel.
• Well developed communication and customer relations skills.

Responsibilities

• Assist Front Office Manager in day-to-day operations.
• Ensure guest and employee expectations are met and service standards upheld.
• Support a collaborative, service-driven front desk team in a busy hotel environment.

Skills

Communication skills

Customer relations

Team leadership

Job description

Job Description

Organization - Hyatt Centric Janakpuri, New Delhi

Summary

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.

Qualifications

Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel.

• Well developed communication and customer relations skills.