Assistant Manager Front Office

Hyatt Regency; Dehradun; On-site; INR 600,000 - 900,000; Full time

Job summary

Hyatt Regency Dehradun is seeking an Assistant Manager - Front Office to support the front desk operations in line with Hyatt's standards and corporate strategies. You will help ensure guest satisfaction, smooth shift handovers, and adherence to brand guidelines.

Reporting to the Front Office Manager, you will assist in day-to-day operations, staff coordination, and delivering professional service to guests while maintaining the hotel's service excellence.

Qualifications

• Excellent communication and customer relations skills.
• Experience in front office or guest relations is preferred.

Responsibilities

• Assist in the day-to-day operation of the Front Desk.
• Support Front Office Manager to ensure smooth service and brand standards.

Skills

Communication

Customer relations

Job description

Organization- Hyatt Regency Dehradun

Summary

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.

Qualifications

Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel.

• Well developed communication and customer relations skills.