Assistant Manager Front Office

Hyatt Regency; Kolkata District; On-site; INR 800,000 - 1,100,000; Full time

Job summary

Hyatt Regency Kolkata is seeking an Assistant Manager - Front Office to support the Front Office Manager in ensuring efficient day-to-day hotel operations and adherence to Hyatt's brand standards. The role requires leadership of the front desk team, delivering exceptional guest service and maintaining strong communication with guests and staff.

You will mentor team members, handle guest inquiries, manage workflow during shifts, and uphold service levels across arrivals, departures, and concierge

Qualifications

• Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel.
• Well developed communication and customer relations skills.

Skills

Communication skills

Customer relations

Job description

Summary

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.

Organization- Hyatt Regency Kolkata

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.

Qualifications

Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel.

• Well developed communication and customer relations skills.