Assistant Front Office Manager

Grand Hyatt; Ernakulam; On-site; INR 600,000 - 900,000; Full time

Job summary

Grand Hyatt Kochi is seeking an Assistant Front Office Manager to oversee the Front Office operations, including the Front Desk, Front Services (parking and entrance), and the Communications Centre, in alignment with Hyatt standards.

The ideal candidate has at least two years in a similar role and possesses strong problem-solving, administrative, and interpersonal skills to deliver exceptional guest experiences. Join a dynamic hospitality team in Kerala.

Qualifications

• Ideally, the candidate should possess a university degree or diploma in Hospitality or Tourism Management.
• A minimum of two years of work experience as an Assistant Front Office Manager is required.
• Strong problem-solving, administrative, and interpersonal skills are essential.

Responsibilities

• Oversee Front Office operations to deliver brand standards.
• Manage Front Desk, Front Services including parking and hotel entrance.
• Coordinate with Front Office Manager to ensure guest expectations are met.

Skills

Problem-solving

Administrative skills

Interpersonal skills

Education

Hospitality/Tourism degree

Job description

Organization- Grand Hyatt Kochi

Summary

You will be responsible for the efficient operation of the department in line with Hyatt International's corporate strategies and brand standards, while meeting the expectations of employees, guests, and owners. As the Assistant Front Office Manager, you will assist the Front Office Manager in delivering the brand promise by overseeing the hotel's Front Office operations, including the Front Desk, Front Services (including parking and the hotel entrance), and the Communications Centre.

Qualifications

Ideally, the candidate should possess a university degree or diploma in Hospitality or Tourism Management. A minimum of two years of work experience as an Assistant Front Office Manager is required. Strong problem-solving, administrative, and interpersonal skills are essential.