Assistant

Kondody Hotels & Resorts; Idukki; On-site; INR 250,000 - 420,000; Full time

Job summary

Kondody Hotels & Resorts in Idukki, Kerala seeks a Front Desk Associate to welcome guests, manage check-in/check-out, and handle inquiries with professionalism.

You will coordinate with housekeeping and other departments to maintain service quality and guest satisfaction, assist with event planning, and maintain accurate guest records and transactions.

Responsibilities

• Manage front desk operations, ensuring seamless check-in and check-out processes for guests.
• Coordinate with other departments to ensure excellent customer service and guest satisfaction.
• Maintain accurate records of hotel transactions, including room assignments and guest information.
• Assist in planning and executing events, such as weddings and conferences.
• Provide exceptional customer service, responding to guest inquiries and resolving issues professionally.
• Collaborate with the housekeeping team to ensure high standards of cleanliness and maintenance.

Job description

• Manage front desk operations, ensuring seamless check-in and check-out processes for guests.
• Coordinate with other departments to ensure excellent customer service and guest satisfaction.
• Maintain accurate records of hotel transactions, including room assignments and guest information.
• Assist in planning and executing events, such as weddings and conferences.
• Provide exceptional customer service, responding to guest inquiries and resolving issues professionally.
• Collaborate with the housekeeping team to ensure high standards of cleanliness and maintenance.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.