Assignment and Training Coordinator

PolyWorks India; Pune District; On-site; INR 450,000 - 700,000; Full time

Job summary

PolyWorks India is seeking a training coordinator to manage the deployment of Application Specialists across assignments and act as the central contact for all training requests. The role includes classroom management in Pune, issuing certificates, and coordinating equipment shipments.

Candidate should hold a bachelor's degree in business and be fluent in English and Hindi, with strong communication, prioritization, and attention to detail. Familiarity with CRM and Microsoft Office is desirable.

Qualifications

• Bachelor's degree in business administration or related field.
• Fluent in written and spoken English and Hindi.
• Clear and professional communication.
• Good prioritization and proactive approach.
• Rigor and attention to detail.
• Team player attitude.
• Proficient with Outlook, Excel, Word.
• Familiarity with a CRM platform is a plus.

Responsibilities

• Coordinate deployment of Application Specialists across multiple technical assignments and monitor utilization and gaps.
• Serve as single point of contact for all customer training requests (online, onsite and classroom).
• Oversee maintenance and organization of the Pune training classroom.
• Issue training certificates and coordinate shipment of required equipment.

Skills

English fluency

Hindi fluency

Communication

Prioritization

Proactive

Rigor

Attention to detail

Team player

Microsoft Office

Education

Bachelor's degree in business administration or related field

Tools

Microsoft Office

CRM platform

Job description

Responsibilities

• Manage the deployment of Application Specialists across multiple technical assignments, identifying underutilization, overallocation, and resource gaps
• Serve as a single point of contact for all customer training requests (for online, onsite and classroom training)
• Oversee the maintenance and organization of the Pune training classroom
• Perform critical cyclical tasks, including issuing training certificates and coordinating the shipment of required equipment
• Perform administrative follow-ups related to training coordination and documentation, and provide backup support to the Operations team
• Participate in weekly team meetings to discuss priorities, assignments and operational needs
• Contribute to the continuous improvement of internal processes and tools

Qualifications

• Hold a bachelor's degree in business administration or a related field
• Be fluent in written and spoken English and Hindi
• Communicate in a clear and professional manner
• Display good prioritization skills and be proactive
• Show rigor and strong attention to detail
• Be a good team player
• Be proficient with Microsoft Office tools (Outlook, Excel, Word)
• Be familiar with a CRM platform (an asset)

Who are we?

PolyWorks India empowers manufacturers of every size to digitally transform their 3D measurement processes and maximize the value of 3D measurement data for their product engineering and manufacturing processes. Located in Pune, Maharashtra, PolyWorks India provides PolyWorks® smart 3D metrology software solutions and technical services–including technical support, training, metrology process consulting, and software customization–to industrial manufacturers in India.

PolyWorks India is an InnovMetric group company, a multinational software development organization headquartered in Canada with over 700 employees dedicated to bringing 3D measurement data at the heart of enterprise manufacturing processes.