The Sales Engineer or Area Sales Manager is the link between the Company and its customers. He is responsible for development of all activities related to business development , new customer & new market, key account development & management , techno-commercial initiative, bringing value approach to customer & company through Technical Sales Approach which would incl. checking & working on customer shot blasting machine under WA System. He is responsible for the Winoa sales and customers satisfaction on a segment (customer & geography). He implements the Winoa group sales strategy, according to objectives set up with the National Sales Head.
Mission
- Develop and manage a customer portfolio in line with the market or company objectives in his area, in steel abrasives ( high carbon steel shots, steel grits, & premium Mixes) and SPS : Specialty product such as stainless steel shots & grits, conditioned cut wire & W Care : Technical Services Selling, Tools & Technology such as WA Clean , Spare parts , Complimentary Product
- Focus on segmented sales & business development in application such as de- sanding , de-scaling, shot Peening, surface preparation in Shot Blasting application specially in Automotive such as Foundry & Forging, in surface Preparation such as bright bar, rebar coating, wind mill , Pipe coating , Steel Fabrication & structure, Shipbuilding and many others.
- Focus on all work related to existing customer retention , new enquiry generation, timely submission of quote , offering product in line with application, converting quote into order, application support , brand building & sales promotion, image building exercise, market research & analysis incl. competitor information etc
Position Dimensions (Scope)
- Hierarchal Reporting to Sales Head
- Functional Reporting to Zonal Sales Manager
- Customer care, Customer visits, Prospecting Account plans, including forecasts
- Commercial results: Atleast 50% quote converted into order, sales revenue and contribution margin
- Customer Complaint management
- Credit management and Cash collection
- Ensure that customer data, record, information , history , market information is maintained & recorded in system
- Close working association with SCM team for customer order compliance , on time delivery ,maintaining minimum inventory levels and also with accounts team for debtors/outstanding control
- All internal planning & reports such as (weekly planning & planning calendars , daily, weekly, monthly reports/Customer visit report/TER machine within 48 Hrs) is timely submitted to management/customer
Contacts
- Internal— All level of management in India & Global headquarter, Product Application team , SCM team, Accounts team
- External— Customers at all levels in user group, purchasing group & management level
Other
- Keen to join business which requires a high flexibility at work and a pragmatic & solution-oriented mindset.
- Frequent travel ( atleast 2 week to outside from base location-18 days at customer site ) in a month in
specially Interior Industrial sites in country side & small cities through local means for proactive technical & commercial initiative. Extra hours may be required to meet customer requirements
- High telephone volume, hectic pace, the customers, expectations of quick & accurate answers
- Must deal with constant deadlines & changing priorities , Ability of taking quick decisions within Company guidelines
- Keep updated management on all development related to customer & market on time
Preferred candidate profile
Candidate Profile (Technical, Experience, Requirement )
- Education & Experience: Technical background BE (Pref Mech or Metallurgy or Industrial ) with 3-5 years of techno - commercial experience in direct customer sales in Industrial Consumable
- Ideally having operational experience in industrial Sales with Technical & Application Sales Approach
- Position Base Location : Chennai, Tamil Nadu . Candidate required to be operating from residence in Chennai. Territory : Tamil Nadu, Kerela & Puducherry. Candidate Should have own 2 wheeler with valid driving license – must be used to travel to customer & different agencies on own vehicle
- Prepared to work on hand & analyse customer machine in shot blasting appl. in shop floor under difficult environment.
Soft Skills
- English fluent, in addition to local language
- Comfortable with Microsoft Office Suite and collaborative tools such as word, excel, PP , ERP, MS Packages
- Team worker, reliable, good communicator,
- Honesty and integrity, Rigorous,
- Autonomous and curious, analytical and pedagogical skills
- Excellent presentation and communication skills (both written and spoken)
- Collaborative style, enjoys being part of a team
- Respect values: Business code of conduct and Group compliance Policies
- Autonomous, good ability to structure and organize. Ability to analyse, synthesize and to handle complex situations.
- Motivated and positive, he conveys trustful and professional image towards customers.
- Care for customers satisfaction
- Communication skills (verbal / nonverbal) and active listener: ability to collect relevant information, build strong relationship
- Negotiation skills (including with professional buyers)
Winoa provide an exciting opportunity to shape & drive the sales management in rapidly growing automotive & surface preparation market in highly global atmosphere. Somebody who is passionate about technical sales & business development in Industrial environment and possess leadership capabilities with background in Industrial product & automotive components is having perfect opportunity to become an integral part of Company which would also consist of a tech & training centreone of its first kind in the country Role & responsibilities