Role & responsibilities
Sales and Business Development:
- Develop and implement strategic sales plans to achieve sales targets for research and laboratory chemicals.
- Identify and target new business opportunities within the designated area.
- Conduct market research to identify potential customers and their needs.
- Generate leads, follow up on sales inquiries, and conduct sales presentations.
Customer Relationship Management:
- Build and maintain strong, long-lasting relationships with customers, including research institutions, laboratories, and universities.
- Understand customer needs and provide appropriate solutions and recommendations.
- Address customer concerns and ensure satisfaction through effective resolution.
Team Leadership and Management:
- Lead, manage, and motivate the area sales team to achieve sales targets and objectives.
- Provide training, guidance, and support to the sales team.
- Monitor team performance and conduct regular performance reviews.
Product Knowledge and Support:
- Maintain a thorough understanding of the companys research and laboratory chemicals, including their features, benefits, and applications.
- Provide technical support and product training to customers and sales team members.
- Stay updated on industry trends, market conditions, and competitor activities.
Sales Reporting and Analysis:
- Prepare and present regular sales reports, forecasts, and market analysis.
- Maintain accurate records of sales activities, customer interactions, and transactions using CRM software.
- Analyze sales data to identify trends, opportunities, and areas for improvement.
Negotiation and Closing:
- Negotiate contracts, terms, and pricing with customers.
- Close sales agreements and achieve sales targets.
- Ensure timely follow-up on pending deals and opportunities.
Collaboration and Coordination:
- Work closely with other departments, such as marketing, product development, and customer service, to achieve business objectives.
- Provide feedback to product development teams based on customer insights and market feedback.