Area Recovery Manager

PeopleStrong; Hisar; On-site; INR 800,000 - 1,200,000; Full time

Job summary

PeopleStrong is hiring for an Area Recovery Manager – Secured & Unsecured Lending. Reporting to the Area Manager, you will drive delinquency reduction, enable earlier resolution with normalization, and monitor accounts daily while leading and training the collections team.

You will coordinate with Muthoot Fincorp branches to smooth collections, pursue targets under pressure, and travel as required. The ideal candidate has 3+ years in collections with 2 years of on‑roll team leadership, plus

Qualifications

• Delinquency reduction and recovery strategies for secured and unsecured lending.
• Experience in training and building high-performance collections teams.
• Strong interpersonal and verbal communication skills.
• Ability to work under pressure and meet business targets.

Responsibilities

• Delinquency reduction.
• Earlier resolution with normalization.
• Monitor accounts on daily basis.
• Contact delinquent borrowers via phone calls and field collections.
• Train and manage the collections staff.
• Coordinate with Muthoot Fincorp branches to smooth collections.

Skills

Delinquency reduction

Team management

Collections experience

Interpersonal communication

Target driven

Job description

Area Recovery Manager – Secured & Unsecured Lending Business

Reporting to – Area Manager

Main Tasks & Areas of Responsibility

• Delinquency reduction.
• Earlier resolution with normalization.
• Monitor accounts on daily basis
• Connecting with delinquent borrowers via various methods ( including but not limited to phone calls & field collections)
• Responsible for team building and training collection staffs
• To Work closely with Muthoot Fincorp branches for the smoother part of collection
• Skills and Exposure
• A result-oriented individual with Positive Mental Attitude with Integrity, willing to put hard work.
• Proven ability to Handle difficult customer.
• Should have the knowledge of other products movement in the market.
• At least 3 years’ experience in collection with 2 years of On roll team members.
• Excellent interpersonal and verbal communication skills
• Ability to Work & Deliver business targets under pressure.

Be Accountable for Portfolio Quality of the Location.

Special Requirements (If any)

• Should have willingness to travel as per company requirement.