Area Recovery Manager

Muthoot Fincorp Limited; Hathras; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Muthoot Fincorp Limited is seeking an Area Recovery Manager for its Secured & Unsecured Lending Business. The role reports to the Area Manager and focuses on delinquency reduction, early resolution, and daily account monitoring.

The candidate will connect with delinquent borrowers via calls and field collections, and will lead a team of collection staff. Ideal candidates will have strong interpersonal and verbal communication skills, experience in collections, and a willingness to travel as

Qualifications

• 3+ years’ experience in collection with 2 years of on-roll team members.
• Excellent interpersonal and verbal communication skills.
• Willingness to travel as per company requirements.

Responsibilities

• Delinquency reduction.
• Earlier resolution with normalization.
• Monitor accounts on daily basis.
• Contact delinquent borrowers via calls and field collections.
• Build and train collection staff teams.
• Collaborate closely with Muthoot Fincorp branches to smoothen the collection process.

Job description

Area Recovery Manager

Area Recovery Manager – Secured & Unsecured Lending Business. Reporting to – Area Manager.

Main Tasks & Areas of Responsibility

Delinquency reduction. Earlier resolution with normalization. Monitor accounts on daily basis. Connecting with delinquent borrowers via various methods (including but not limited to phone calls & field collections) Responsible for team building and training collection staffs. To Work closely with Muthoot Fincorp branches for the smoother part of collection.

Skills and Exposure

• A result-oriented individual with Positive Mental Attitude with Integrity, willing to put hard work.
• Proven ability to Handle difficult customer.
• Should have the knowledge of other products movement in the market. At least 3 years’ experience in collection with 2 years of On roll team members. Excellent interpersonal and verbal communication skills Ability to Work & Deliver business targets under pressure. Be Accountable for Portfolio Quality of the Location.

Special Requirements (If any)

Should have willingness to travel as per company requirement.