Area Recovery Manager

Muthoot Fincorp Limited; Chomu; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Muthoot Fincorp Limited in India is looking for an Area Recovery Manager to lead secured and unsecured lending collection efforts in the assigned region.

You will manage delinquency reduction, pursue early resolution, and monitor daily accounts while guiding a field collections team. Close collaboration with local branches is essential to smooth collections and portfolio quality.

The role requires strong communication, resilience under pressure, and willingness to travel as needed.

Qualifications

• Experience in debt collections and delinquency management.
• Willingness to travel as required.
• Ability to lead a field and collections team.

Responsibilities

• Delinquency reduction and early resolution with normalization.
• Monitor accounts on daily basis and contact delinquent borrowers.
• Work closely with branches and train collection staff.

Skills

Interpersonal skills

Verbal communication

Target-driven

Team leadership

Customer handling

Job description

Area Recovery Manager

Area Recovery Manager – Secured & Unsecured Lending Business. Reporting to – Area Manager.

Main Tasks & Areas of Responsibility

Delinquency reduction. Earlier resolution with normalization. Monitor accounts on daily basis. Connecting with delinquent borrowers via various methods (including but not limited to phone calls & field collections) Responsible for team building and training collection staffs. To Work closely with Muthoot Fincorp branches for the smoother part of collection.

Skills and Exposure

• A result-oriented individual with Positive Mental Attitude with Integrity, willing to put hard work.
• Proven ability to Handle difficult customer.
• Should have the knowledge of other products movement in the market. At least 3 years’ experience in collection with 2 years of On roll team members. Excellent interpersonal and verbal communication skills Ability to Work & Deliver business targets under pressure. Be Accountable for Portfolio Quality of the Location.

Special Requirements (If any)

Should have willingness to travel as per company requirement.