Recovery Executive - Debt Collection and Payment Recovery Specialist

Muthoot Fincorp Limited; Guntur District; Vor Ort; INR 167.000 - 279.000; Vollzeit

Zusammenfassung

Muthoot Fincorp Limited is seeking a Recovery Executive to lead delinquency recovery across 12–15 branches within a 75–150 Kms radius. You will engage with customers, negotiate settlements, and ensure adherence to company policies and relevant laws.

Ideal candidates have 2–4 years in debt collection or financial services, with a minimum qualification of 12th pass or graduate. Strong communication, negotiation skills, and knowledge of debt recovery processes are essential for success in this role.

Qualifikationen

• 2-4 years of experience in debt collection or financial services.
• Minimum Qualification: 12 Pass / Any Graduate.

Aufgaben

• Portfolio Management: Manage delinquent accounts and recoveries.
• Contact delinquent customers via phone, email or written correspondence.
• Focus on high-risk accounts for recovery.
• Stakeholder Management: Collaborate with internal teams (legal, business).
• Compliance Management: Ensure adherence to regulatory requirements and policies.
• Data Management: Provide regular recovery reports to senior team.

Kenntnisse

Strong communication and negotiation

Debt recovery software

Accounting systems

Knowledge of debt recovery laws

Ausbildung

12 Pass / Any Graduate

Jobbeschreibung

RECOVERY EXECUTIVE ROLE SPECIFICATION

• Role Title Recovery Executive
• Employee Interviewed
• Reports To Regional Recovery Manager
• Company Muthoot Fincorp Limited
• Function/Department Secured & Unsecured Lending Business / Recovery
• Written By Samyukt
• Approved By (Jobholder)
• Approved By (Immediate Superior)
• Date (Written On) 30/12/2025

ROLE SUMMARY

The role responsible for recovering overdue payments, negotiating with customers, and ensuring compliance with company policies and laws.

ORGANIZATIONAL CHART

KEY RESPONSIBILITIES

• Portfolio Management Contact delinquent customers via phone, email, or written correspondence.
• Focus on high-risk accounts for recovery.
• Stakeholder Management Collaborate with internal teams (legal, Business, etc.)
• Compliance Management Ensure compliance with regulatory requirements, organizational policies, and industry standards.
• Data Management Provide regular reports on recovery rates and performance to senior team.

KEY DECISIONS TAKEN

• NA

KEY INTERACTIONS

• Internal Stakeholders
• External Stakeholders
• Business Legal Recovery Customers, Police dept

KEY ROLE DIMENSIONS

Geographical Coverage- No of Direct Reportees- Total Team Size - Portfolio - 12 – 15 Branches (75 – 150 Kms) Nil Nil 14 to 15 Lacs & 40 to 80 Cases

KEY SKILLS & BEHAVIOURAL ATTRIBUTES

• Strong communication and negotiation skills
• Proficiency in debt recovery software and accounting systems
• Knowledge of debt recovery laws and regulations

EDUCATION / EXPERIENCE

2-4 years of experience in debt collection or financial services Minimum Qualification:12 Pass / Any Graduate