Area Manager, operation Lead

Amazon; Gurugram District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Amazon is seeking an Inbound Area Manager for its Fulfillment Centers in India. The role focuses on safety, quality, customer experience, and productivity, with emphasis on leading a team to meet daily objectives.

The incumbent will review forecasts, collaborate with peers to balance labor, and drive process improvements while ensuring OSHA safety standards are maintained. Eligibility includes 2+ years in people management or a degree with relevant experience.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.

Responsibilities

• Review the work forecasts and determine productivity requirements to meet building objectives.
• Partner with other Area Managers to balance labor for a balanced and efficient shift and meet goals.
• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
• Proactively identify and lead process improvement initiatives and Lean tools.

Skills

Employee management

Performance management

Lean techniques

People leadership

Education

Bachelor's degree or equivalent

Job description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

Amazon is seeking Inbound Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department.

Key job responsibilities

• Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives.
• Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals.
• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
• Proactively identify and lead process improvement initiatives and Lean tools

Basic Qualifications

• 2+ years of employee and performance management experience

• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.