Operations Manager, AMXL FCs (North)

Amazon; Gurugram District; On-site; INR 400,000 - 800,000; Full time

Job summary

Join a forward-thinking company as an Area Manager in a Fulfillment Center, where you will oversee a dynamic team dedicated to delivering excellence. Your role will focus on enhancing safety, quality, and productivity while managing performance metrics and leading process improvements. With a commitment to innovation and a diverse workplace, this position offers a unique opportunity to make a significant impact in a fast-paced environment. If you're ready to take on challenges and drive results in a globally recognized organization, this role is perfect for you.

Qualifications

• 1+ years of employee and performance management experience required.
• Experience with performance metrics and process improvement is preferred.

Responsibilities

• Manage productivity requirements to meet building objectives.
• Lead process improvement initiatives and ensure safety compliance.

Skills

Direct management experience

Performance metrics

Process improvement

Flexibility to work weekends

Education

Bachelor's degree or equivalent

2+ years of Amazon experience

Job description

Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department.

1. Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives.
2. Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals.
3. Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
4. Proactively identify and lead process improvement initiatives and Lean tools.

SUPERVISORY RESPONSIBILITIES:
You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs.

In addition, one of the most important aspects of your job is to lead change at internet speed. Innovation has made us the global company that we are today.

ADDITIONAL JOB ELEMENTS:

1. Regular bending, lifting, stretching and reaching both below the waist and above the head.
2. Walking in the FC and around area with great frequency; facilities are over a quarter mile in length.
3. Continual standing and/or walking.
4. Ability to work in construction/distribution environments that may be noisy, unlit, not air-conditioned.
5. Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation).

SKILLS REQUIRED:

1. Direct management experience for employees and their performance.
2. Experience with performance metrics and process improvement (how, when, who).
3. Candidates must be flexible to work weekends and/or overnight shifts regularly.

BASIC QUALIFICATIONS

- 1+ years of employee and performance management experience.
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
- Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts.

PREFERRED QUALIFICATIONS

- 1+ years of performance metrics, process improvement or lean techniques experience.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.