Area Manager -Bharat 2.0, GSF Last Mile

Amazon; Hyderabad; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Amazon is seeking an Area Manager for our Fresh Fulfillment Center in India to oversee budgetary, people development and operations objectives. You will lead and coach a team of Team Leads, drive performance, employee relations, and build leadership bench strength within the FC.

Key focus areas include safety, quality, customer experience and productivity. You’ll create staffing plans, schedules, and lead Lean initiatives to meet the Business Plan while collaborating with HR, Finance,

Qualifications

• 1+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• 1+ years of performance metrics, process improvement or lean techniques experience.

Responsibilities

• Drive staffing plans, schedules, quality initiatives, and other Change/Six Sigma initiatives to meet business objectives.
• Lead and coach Team Leads; manage performance and accountability across departments.
• Ensure safety, quality, customer experience and productivity within the FC.
• Collaborate with HR, Financial, Facilities, IT, and other Ops managers to secure resources for projects.

Skills

People management

Performance management

Leadership

Education

Bachelor's degree or equivalent

2+ years Amazon experience

Job description

Area Managers are responsible for all budgetary, people development and operations objectives of our Amazon Fresh Fulfillment Center. Additional responsibilities include managing and leading a team of Team Leads, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.

• Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan. Sets / clarifies requirements and expectations for Area Managers.
• Measures performance, provides feedback, and holds Team leads accountable for their performance and the performance of their departments.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
• Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives.
• Able to address operational and personnel issues affecting functional area.
• Surface issues with potential to affect multiple functional areas, along with ideas for solutions, to Sr. Ops, General Manager and / or HR.

Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department.

• Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives.
• Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals.
• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
• Proactively identify and lead process improvement initiatives and Lean tools

Basic Qualifications

• 1+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.