Area Manager, operation Lead (Fulfillment & Operations)

Amazon; Gurugram District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Amazon India is seeking an Inbound Area Manager for our Fulfillment Centers in Gurugram. You will focus on safety, quality, customer experience, and productivity, leading teams to meet shift goals and drive continuous improvement.

Key qualifications include 2+ years in employee and performance management, and a Bachelor's degree or equivalent (or 2+ years with Amazon). This role emphasizes Lean practices and cross-functional collaboration.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.

Responsibilities

• Direct management experience for employees and their performance.
• Experience with performance metrics and process improvement (how, when, who).

Skills

Employee & performance management

Performance metrics

Lean techniques

Education

Bachelor's degree or equivalent

Amazon experience (blue badge/FTE)

Job description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

Amazon is seeking Inbound Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department.

• Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives.
• Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals.
• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
• Proactively identify and lead process improvement initiatives and Lean tools.

Key job responsibilities

• Direct management experience for employees and their performance.
• Experience with performance metrics and process improvement (how, when, who).

Basic Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.