Area Manager

Vetic; Hyderabad, Chennai, Delhi; Sur place; INR 1 000 000 - 1 800 000; Plein temps

Résumé du poste

Vetic is seeking a results-driven leader to own the At-Home Services revenue, driving growth across monthly, quarterly, and annual cycles. You will plan, execute, monitor key metrics like lead generation, bookings, average bill value, repeat bookings, and revenue per service, while coordinating with sales, marketing, CX, and operations teams to ensure seamless service delivery.

Ideal candidates have at least four years of experience in business management or P&L ownership, a strong ownership

Qualifications

• Minimum 4 years of relevant experience in business management or P&L ownership roles.
• Demonstrated ability to manage revenue targets and drive profitability.
• High ownership mindset with entrepreneurial drive.
• Willingness to work extensively on-ground across clinics.

Responsabilités

• Own revenue targets and business performance for the AHS vertical.
• Drive revenue growth through strategic planning and execution.
• Monitor metrics: lead generation, conversion, bookings, utilization, and revenue per service.
• Develop strategies to improve customer acquisition, retention, and repeat bookings.
• Identify opportunities for business expansion, partnerships, and new customer segments for AHS.
• Track performance against targets and conduct regular reviews.
• Drive cost optimization and improve AHS profitability.
• Coordinate with sales, marketing, CX, and operations for seamless service delivery.
• Ensure timely lead follow-ups and appointment scheduling.
• Monitor customer satisfaction and service quality for ongoing improvement.
• Establish clear KPIs and accountability for the AHS team.

Description du poste

Role & responsibilities :

• Own revenue targets and business performance for the At-Home Services (AHS) vertical.
• Drive monthly, quarterly, and annual revenue growth through effective business planning and execution.
• Monitor and improve key business metrics, including lead generation, lead conversion, appointment bookings, service utilization, average bill value, repeat bookings, and revenue per service.
• Develop strategies to improve customer acquisition, retention, and repeat service bookings.
• Identify opportunities for business expansion, local partnerships, and new customer segments for AHS.
• Monitor business dashboards and conduct regular performance reviews against assigned targets.
• Drive cost optimization and improve the profitability of the AHS vertical.
• Coordinate with sales, marketing, customer experience, and operations teams to ensure seamless service delivery.
• Ensure timely lead follow-ups, appointment scheduling, and effective conversion of customer enquiries into revenue.
• Track customer satisfaction, feedback, and service quality metrics to improve the overall customer experience.
• Establish clear KPIs, accountability, and performance tracking for the AHS team.

Preferred candidate profile :

• Minimum 4 year of relevant experience in business management, multi-unit operations, sales-driven environments, or P&L ownership roles
• Demonstrated ability to manage revenue targets and drive profitability
• High ownership mindset with entrepreneurial drive
• Willingness to work extensively on-ground across clinics