Area HR - Retail

Ramraj Cotton; Visakhapatnam, Mangaluru, Coimbatore District; On-site; INR 600,000 - 900,000; Full time

Job summary

Ramraj Cotton is seeking an HR professional to oversee regional HR processes across store networks. You will implement recruitment, onboarding, payroll, and statutory compliance while ensuring workforce stability and policy adherence.

Responsibilities include manpower planning, store-level onboarding, employee relations, learning and development, and welfare activities. The role collaborates with Head Office HR to ensure seamless retail operations and timely issue resolution.

Qualifications

• MBA (HR) or MSW (HR) with relevant certification.
• 3–8 years HR experience in retail or multi-location environments.

Responsibilities

• Execute the manpower plan for all outlets within the region and coordinate hiring timelines.
• Coordinate sourcing, screening, and interview scheduling with HO-HR to close vacancies.
• Ensure smooth joining, onboarding coordination, and document collection for new employees.
• Support internal transfers across stores based on business needs and redeployment plans.
• Maintain regional manpower dashboards linking budget, strength, and attrition trends.
• Implement region-specific manpower forecasting and vacancy risk alerts.

Skills

Recruitment

Onboarding

Payroll

Compliance

Employee Relations

Training & Development

Performance Management

Education

MBA (HR) / MSW (HR) or equivalent.

Job description

Responsible for implementing HR processes, statutory compliance, and employee engagement initiatives across all showrooms in the assigned region, ensuring workforce stability, policy adherence, and timely coordination with Head Office HR for seamless retail operations.

Recruitment, Onboarding & Deployment

• Execute the manpower plan for all outlets within the region as per approved headcount and timelines (3 day).
• Coordinate sourcing, screening, and interview scheduling with HO-HR, ensuring timely closure of store-level vacancies.
• Ensure smooth joining formalities, document collection, and onboarding coordination for new employees.
• Support internal transfers across stores based on business needs and approved redeployment plans.
• Maintain database of incoming resumes, queries and submit to the management end of every month.
• Maintain manpower dashboards at regional level linking budget, strength, and attrition trends.
• Implement region-specific manpower forecasting and early warning systems for vacancy risks.

Attendance, Payroll & Statutory Compliance

• Monitor daily attendance, weekly offs, and leave patterns across stores, validating inputs before payroll cut-off.
• Track absenteeism, maintain discipline, and report deviations to AGM HR for escalation.
• Ensure all ESI and PF-related documentation, nominations, and benefit claims are processed accurately.
• Maintain statutory registers and records as per state-specific labour laws and assist during inspections.

• Introduce a monthly compliance checklist for each store and review with HO-HR.
• Support digitization of attendance and leave management for improved accuracy and real-time monitoring.

Employee Relations, Discipline & Grievance Handling

• Monitor workplace discipline, adherence to dress code, behaviour norms, and policy compliance.
• Conduct preliminary enquiry for disciplinary issues and elevate cases to HO-HR with factual records.
• Address day-to-day employee grievances promptly and ensure resolution within defined TATs.
• Ensure awareness and vigilance regarding POSH compliance at all stores, reporting any incident to HO-HR immediately.
• Implement periodic store visits with a structured HR checklist covering discipline, welfare, and statutory compliance.
• Introduce employee grievance tracking and closure reports for review during cluster reviews.

Learning, Development & Performance Support

• Coordinate induction and refresher training sessions in coordination with L&D team.
• Track training attendance and feedback of all employees within the region and report to HO-HR.
• Support appraisal process by ensuring timely distribution and collection of KRA/KPI forms.
• Encourage participation in R&R programs and coordinate certification ceremonies at regional level
• Develop region-wise skill matrices to identify training needs and assist L&D in program planning.
• Create periodic capability dashboards linking training participation with performance improvement.

Employee Welfare, Engagement & Separation Management

• Ensure timely rollout of welfare initiatives such as uniforms, insurance benefits, and festival distributions.
• Coordinate with HO-HR for seasonal manpower deployment and monitor adherence to manpower budgets.
• Track resignations, ensure exit interviews are conducted, and documentation is completed accurately.
• Maintain updated records for gratuity, Mediclaim and other employee benefit programs.
• Measure engagement through participation and feedback from regional programs.
• Submit monthly attrition and exit analysis with key reasons and action recommendations.

Qualification

• MBA (HR) / MSW (HR) or equivalent.)
• 3 - 8 years of HR experience in retail or multi-location business environments.