Store HR Officer

DMart; Prakasam, NTR, Guntur District; On-site; INR 350,000 - 520,000; Full time

Job summary

DMart is seeking a Store HR Executive to manage core HR operations at the store level, including attendance, onboarding, and employee lifecycle processes. You will coordinate with central payroll for salary disbursement and ensure statutory compliance on-site.

The role requires 1–4 years of store HR experience in FMCG/QSR/Hospitality/Manufacturing, with strong skills in vendor bill verification and employee engagement.

Qualifications

• MBA in HR is required.
• 1–4 years of store-level HR operations experience in FMCG/QSR/Hospitality/Manufacturing.
• Stability: average tenure around 1.5 years per employer.

Responsibilities

• Manage core HR operations at store level including attendance and lifecycle processes.
• Validate vendor bills and ensure accurate processing of 3P invoices.
• Coordinate salary disbursement with central payroll and resolve payroll queries.
• Ensure statutory compliance with local Labour laws and maintain registers on-site.
• Oversee onboarding, exit management, and maintain personnel files.
• Drive employee engagement, grievances handling, and local training.
• Maintain notice boards and support during statutory audits.

Skills

Time-office management

Vendor bill verification

Statutory compliance

Grievance handling

Coordination skills

Education

MBA (HR)

Job description

The Store HR Executive is responsible for managing core HR operations, attendance, vendor bill validations, employee lifecycle processes, statutory compliance, and training activities at the store level. This role ensures smooth store operations by maintaining accurate HR data, driving engagement initiatives, and resolving staff concerns.

Key Responsibilities

• Store-Level Recruitment Coordination: Coordinate local sourcing, walk-in drives, and interview schedules for store floor staff and operational roles.
• Onboarding & Exit Management: Handle complete joining formalities, orientation, and document verification for new hires, as well as clearance procedures, exit documentation, and full & final settlement processes for departing employees.
• Personnel File & Data Management: Maintain up-to-date physical employee files, digital HR records, and master data for all store personnel.
• Monthly Attendance & Leave Management: Track daily attendance, punches, leave records, and shift schedules to ensure accurate monthly time-office management.
• Validation of 3P Bills: Verify and validate third-party (3P) agency manpower bills, attendance logs, and vendor invoices (e.g., housekeeping, security, logistics) for accurate processing.
• Salary Disbursement Coordination: Coordinate with the central payroll team to resolve bank details, payout queries, and ensure timely monthly salary disbursement for all store employees.
• Statutory Compliance Coordination: Ensure compliance with local labor laws, Shop & Establishment regulations, PF/ESI guidelines, and maintain required registers on-site.
• Employee Benefits Management Coordination: Assist employees with claims, enrollment, and queries related to medical insurance, PF, ESI, gratuity, and other organizational benefits.
• Store-Level Training Coordination & Documentation: Coordinate mandatory floor-level training sessions, track employee participation, and maintain comprehensive training records and documentation.
• Grievance Escalation: Act as a point of contact for store employees, listen to workplace grievances, and elevate unresolved or sensitive issues to the Area HR / Store Leadership promptly.
• Drive HR Initiatives: Implement employee engagement activities, recognition schemes, wellness programs, and workplace culture events on the store floor.
• Notice Board Management & Inspection Coordination: Keep store HR notice boards updated with mandatory statutory notices, policies, and company updates, while coordinating on-ground support during statutory audits and government labor inspections.
  

Qualifications & Key Requirements

• Education: MBA (Human Resource)
• Experience: 1-4 years of store-level HR operational experience in FMCG, QSR, Hospitality, or Manufacturing. average stability must have 1.5 years in employment.
• Age criteria : Below 31 years only preferable
• Languages: Good working knowledge of the local language (essential for store floor interaction) and English communication.
• Key Skills: Time-office management, vendor bill verification, statutory compliance, grievance handling, and strong coordination abilities.