Arabic Language Expert

Globiva; Gurugram District; On-site; INR 350,000 - 520,000; Full time

Job summary

Globiva in Gurugram, India seeks an Arabic-speaking customer support specialist to help clients via phone, email, or chat. You will resolve inquiries, provide product information, and ensure courteous service while maintaining detailed interaction records.

The role requires Arabic fluency with solid grammar and pronunciation, 0–8 years in BPO or similar, and a willingness to work rotating shifts including evenings, nights, weekends, and holidays.

Qualifications

• Proficiency in speaking Arabic with strong grammar, vocabulary and pronunciation.
• 0–8 years of experience in BPO voice process or similar.
• Willingness to work rotational shifts including evenings, nights, weekends and holidays.

Responsibilities

• Provide Arabic language support to clients via phone calls, emails or chats.
• Handle customer inquiries and resolve issues in a professional and courteous manner.
• Process transactions, answer questions, and provide product information to customers.
• Maintain accurate records of all interactions with customers.

Skills

Arabic language

Written communication

Job description

Roles and Responsibilities :

• Provide Arabic language support to clients through phone calls, emails, or chats.
• Handle customer inquiries and resolve issues in a professional and courteous manner.
• Process transactions, answer questions, and provide product information to customers.
• Maintain accurate records of all interactions with customers.

Job Requirements :

• Proficiency in speaking Arabic language (written communication skills are also required).
• 0-8 years of experience in BPO voice process or similar industry.
• Strong understanding of Arabic grammar, vocabulary, and pronunciation.
• Ability to work on rotational shifts including evenings, nights, weekends, and holidays.