Apply immediately | Customer Service | Upselling Process | US Voice

JobShop; Bengaluru; On-site; INR 246,000 - 290,000; Full time

Benefits offered by this job

2-Way Cab Facility as per company 정책

Night shift allowance

Performance-based incentives

5-day working week

2 rotational weekly offs

Career growth opportunities

International work environment

Job summary

JobShop, India's largest BPO recruitment company, is hiring for International Voice Customer Support in Bengaluru. You will handle customer queries through international voice, provide product/service information, assist with orders, and resolve issues with professionalism.

Freshers welcome. Night/rotational shifts with 5-day week. Salary: 22,000 + 4,000 night shift allowance + incentives for freshers; 26,000 + 4,000 night shift allowance + incentives for experienced staff.

Qualifications

• Freshers are welcome.
• Customer service/voice process experience preferred.
• Excellent English communication skills.
• Comfortable working in night/rotational shifts.
• Basic computer knowledge.
• Good customer handling and problem-solving skills.

Responsibilities

• Handle customer queries through international voice support.
• Assist customers with product/service information, orders, account-related queries, and general concerns.
• Resolve customer issues professionally while maintaining high service quality.

Skills

English communication

Customer service

Problem solving

Basic computer skills

Night shift readiness

Job description

JobShop Indias Largest BPO Recruitment Company

We are hiring Customer Support Executives for an International Voice Process supporting customers of a leading organization.

Job Role

• Handle customer queries through international voice support.
• Assist customers with product/service information, orders, account-related queries, and general concerns.
• Resolve customer issues professionally while maintaining high service quality.

Job Details

• Location: Bengaluru
• Process: International Voice Customer Support
• Work Mode: Work From Office
• Shift: Night / Rotational Shift
• Working Days: 5 Days Working | 2 Rotational Off

Salary

• Freshers: 22,000 + 4,000 Night Shift Allowance + Incentives
• Experienced: 26,000 + 4,000 Night Shift Allowance + Incentives

Benefits

• 2-Way Cab Facility as per company policy
• Night shift allowance
• Performance-based incentives
• 5-day working week
• 2 rotational weekly offs
• Career growth opportunities
• International work environment

Eligibility

• Freshers are welcome!
• Customer service/voice process experience preferred.
• Excellent English communication skills.
• Comfortable working in night/rotational shifts.
• Basic computer knowledge.
• Good customer handling and problem-solving skills.