Hiring For International Voice Process | Customer Support Executive

JobShop; Bengaluru; On-site; INR 450,000 - 550,000; Full time

Benefits offered by this job

Attractive Salary Package

Performance Incentives

Career Growth Opportunities

Employee-Friendly Work Environment

Exposure to Global Clients

Job summary

JobShop in Bangalore is hiring Customer Support Executives for international BPOs. The role involves handling inbound and outbound customer interactions, resolving queries, and building positive relationships.

Qualifications include 1+ year in International Voice Process, Undergraduate or Graduate, and excellent English communication. This office-based role operates on US/UK rotational shifts with attractive incentives and global client exposure.

Qualifications

• 1+ year of experience in international voice process or client servicing.
• Undergraduate or graduate degree preferred.
• Excellent verbal and written English communication.

Responsibilities

• Handle inbound and outbound customer interactions professionally.
• Resolve queries to ensure high customer satisfaction.
• Build positive customer relationships through effective communication.
• Document interactions in CRM tools.
• Troubleshoot issues and provide timely resolutions.
• Escalate complex cases when required.
• Meet quality, productivity, and customer satisfaction targets.

Skills

English communication

Customer handling

Education

Undergraduate/Graduate

Tools

CRM software

Job description

Greetings from JobShop

JobShop Indias Largest BPO Recruitment Company

Job Summary

We are hiring Customer Support Executives for leading International BPOs in Bangalore. If you have excellent communication skills and are looking to build a career in an International Voice Process, this opportunity is for you.

Contact: Anisul- 7975182408

Job Details

• Role: Customer Support Executive International Voice / Blended Process
• Location: Bangalore
• Qualification: Undergraduate / Graduate
• Experience: 1+ Year in International Voice Process, International Sales, or Client Servicing
• Salary: Up to 5 LPA + Attractive Incentives
• Shift: US / UK / Rotational Shift
• Work Mode: Work from Office

Roles & Responsibilities

• Handle inbound and outbound customer interactions professionally.
• Resolve customer queries while ensuring high customer satisfaction.
• Build positive customer relationships through effective communication.
• Document customer interactions accurately in CRM tools.
• Troubleshoot issues and provide timely resolutions.
• Escalate complex cases whenever required.
• Meet quality, productivity, and customer satisfaction targets.

Required Skills

• Excellent verbal and written English communication.
• Minimum 1 year of experience in International Voice Process / International Sales / Client Servicing.
• Strong customer handling and problem-solving skills.
• Ability to work in rotational shifts.
• Basic computer knowledge and CRM experience preferred.
• Positive attitude with willingness to learn.

Perks & Benefits

• Attractive Salary Package
• Performance Incentives
• Career Growth Opportunities
• Employee-Friendly Work Environment
• Exposure to Global Clients

Interested candidates can call or WhatsApp their updated resume.

Contact: Anisul- 7975182408

Apply now and build your career with top international BPO opportunities!