Application Support Engineer

Evoke HR

Chennai District

On-site

INR 500,000 - 900,000

Full time

14 days+

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Job summary

Evoke HR is seeking an experienced Application Support Engineer to manage Linux/Unix environments and Java-based applications in a Production Support role. You will handle incident management, deployment support, and monitoring within BFSI/Capital Markets contexts.

Responsibilities include L2/L3 support, troubleshooting, releases, and cross-functional collaboration to ensure availability and performance, following ITIL processes and leveraging ServiceNow for ticketing and incident management.

Qualifications

Candidates should have hands-on experience in Linux/Unix environments, Java-based applications, and production support within BFSI/Capital Markets.

Responsibilities

Provide L2/L3 application support for Java-based applications running on Linux/Unix platforms.
Troubleshoot production issues and ensure timely incident resolution.
Support application deployments, migrations, and release activities.
Monitor application health using monitoring tools and perform root cause analysis.
Work with cross-functional teams to ensure application availability and performance.
Follow ITIL processes for Incident, Problem, and Change Management.

Skills

Linux/Unix

Java

SQL & PLSQL

Shell scripting

Application / Production Support

ITIL Framework

ServiceNow

Application Monitoring

Job description

We are looking for an experienced Application Support Engineer with strong expertise in Linux/Unix environments, Java-based applications, and Production Support. The ideal candidate should have hands-on experience in application troubleshooting, incident management, deployment support, and monitoring within BFSI/Capital Markets environments.

Key Responsibilities

Provide L2/L3 application support for Java-based applications running on Linux/Unix platforms.
Troubleshoot production issues and ensure timely incident resolution.
Support application deployments, migrations, and release activities.
Monitor application health using monitoring tools and perform root cause analysis.
Work with cross-functional teams to ensure application availability and performance.
Follow ITIL processes for Incident, Problem, and Change Management.

Required Skills