Application Engineer - Post Sales

Best Engineering Aids & Consultancies; Pune District; On-site; INR 600,000 - 900,000; Full time

Job summary

BEACON India is seeking a motivated Postsales AE to join our technology solutions team in India. The role focuses on delivering technical support after sale and acting as a trusted advisor to customers to help achieve their business goals.

The position requires strong communication with sales and engineering teams, a customer-centric mindset, and the ability to stay current with industry trends and product developments to recommend optimal solutions.

Qualifications

• Provide technical support after the sale and resolve customer issues.
• Build and maintain relationships, act as trusted advisor.
• Stay updated on industry trends and product developments to offer best solutions.

Responsibilities

• Providing technical support and assistance to customers after the sale, including answering questions and resolving issues.
• Building and maintaining strong relationships with customers as a trusted advisor.
• Keeping up-to-date with industry trends and product developments to offer best solutions.

Skills

Solidworks Designer

CAD

CAM

CAE

Job description

Are you a motivated and tech-savvy individual with a passion for customer service and sales? If so, we have the perfect job opportunity for you at BEACON India, a leading technology solutions provider. We are currently seeking a Postsales AE to join our team and play a crucial role in helping us meet our business goals.

Mandatory Skills

Solidworks Designer, CAD, CAM, CAE

As a Post sales AE at BEACON India, you will be responsible for providing exceptional customer service and support during post sales process. You will work closely with our sales and technical teams to understand our customers' needs and provide them with the information and solutions they require. Your primary responsibilities will include:

• 1. Providing technical support and assistance to customers after the sale, including answering questions, resolving issues, and ensuring their satisfaction with our products and services.
• 2. Building and maintaining strong relationships with customers and serving as a trusted advisor to help them achieve their business objectives.
• 3. Keeping up-to-date with the latest industry trends, product developments, and competitive offerings to ensure that we are providing the best solutions to our customers.