APPLICATION ENGINEER -EXECUTIVE

Ardex Endura; India; On-site; INR 600,000 - 900,000; Full time

Job summary

Ardex Endura (India) Pvt ltd is seeking a Field Technical Supervisor/Engineer to execute and oversee site-level activities, including material sampling, technical training, complaint resolution, and supervision of application processes. The role ensures compliance with product specifications and serves as a liaison between clients, applicators, and internal teams.

The position involves coordinating with lab teams, delivering multilingual training, maintaining thorough records, and ensuring

Qualifications

• Experience in site sampling following QA protocols and documenting reports.
• Ability to coordinate with lab teams for sample analysis and interpretation.
• Experience delivering hands-on training to field teams on product usage and safety.
• Investigation of complaints through site visits and stakeholder interviews.
• Conduct root cause analysis and recommend corrective actions.
• Maintain logs of complaints and ensure timely closure with client satisfaction.
• Supervise daily site activities ensuring safety and technical compliance.

Responsibilities

• Conduct material and substrate sampling as per project specs and QA protocols.
• Document site conditions and deviations with photographic and written reports.
• Coordinate with lab teams for sample analysis and result interpretation.
• Deliver hands-on training on product usage, safety, and installation techniques.
• Customize training content for multilingual teams and evaluate trainee performance.
• Investigate product- or application-related complaints and perform root cause analysis.
• Maintain complaint logs and ensure timely closure with client satisfaction.
• Supervise daily site activities and coordinate logistics to maintain workflow.
• Escalate non-compliance or critical issues to senior teams.

Skills

Site sampling

Technical validation

Training delivery

Complaint resolution

Root cause analysis

Field supervision

Safety compliance

Job description

Ardex Endura (India) Pvt ltd | Full time

The Field Technical Supervisor/ Engineer is responsible for executing and overseeing site-level activities, including material sampling, technical training, complaint resolution, and supervision of application processes. This role ensures compliance with product specifications, promotes best practices, and serves as a key liaison between clients, applicators, and internal technical teams.

Requirements

1. Site Sampling & Technical Validation

• Conduct material and substrate sampling as per project specifications and QA protocols.
• Document site conditions, application readiness, and deviations with photographic and written reports.
• Coordinate with lab teams for sample analysis and result interpretation.

2. Onsite Training & Skill Development

• Deliver hands-on training sessions to applicators and site teams on product usage, safety, and installation techniques.
• Customize training content for multilingual and culturally diverse teams.
• Evaluate trainee performance and provide feedback for continuous improvement.
• Investigate product- or application-related complaints through site visits and stakeholder interviews.
• Perform root cause analysis and recommend corrective actions.
• Maintain detailed complaint logs and ensure timely closure with client satisfaction.

4. Field Supervision & Compliance Monitoring

• Supervise daily site activities to ensure adherence to technical specifications and safety standards.
• Coordinate manpower, equipment, and material logistics to maintain workflow continuity.
• Escalate non-compliance or critical issues to senior technical or operations teams.