Application Engineer

Gates; Sriperumbudur; Presencial; INR 600.000 - 900.000; Tempo integral

Resumo da vaga

Gates in India seeks an Application Engineer for 2W OEM and large aftermarket customers in Mobility, including ICE/EV scooters, motorcycles and bicycles.

You will provide technical support, steer product applications, coordinate new development, resolve field issues, and act as the technical interface between customers, sales and engineering teams to ensure correct product selection, launches and customer satisfaction.

Responsabilidades

• Translate customer inquiries, drawings and specs into Gates parts, build BOMs and prepare quotes.
• Coordinate with Manufacturing to build samples per customer requirements.
• Lead strategic customer calls on product/application issues and provide technical support on selection and investigation.
• Serve as the first contact between sales and other support groups.
• Support Customer Alignment Model by building strong engineering relationships with customer engineers.
• Assist with product commercialization on key projects.
• Assist warranty claims by investigating applications and routing.
• Identify VA/VE opportunities and propose optimal solutions.
• Finalize development timelines with customers and suppliers.
• Coordinate PPAP for new product development with suppliers and customers.
• Identify new customers and secure RFQs in ICE/EV and EV platforms.
• Generate RFQs from Indian bicycle manufacturers.
• Coordinate with global engineering/R&D teams for new products.
• Support prototype development and sample submissions.
• Track timelines and ensure milestones are met.
• Visit customer/OEM plants for failure analysis and technical discussions.
• Analyze field failures and prepare technical reports.
• Coordinate with Quality and Manufacturing for root cause analysis.
• Implement CAPA actions.
• Prepare technical, application and validation reports.

Descrição da vaga

POSITION SUMMARY:

This position is responsible for application engineering for 2W OEM / large aftermarket customers in Mobility division including both ICE/EV models for 2W (Scooter & Motorcycles). Apart from 2W (Scooter & Motorcycles) the position will also be responsible for bicycle market. The Application Engineer is responsible for providing technical support to OEM customers, supporting product application development, coordinating new product development, resolving field issues, and acting as the technical interface between customers, sales, and engineering teams. The role ensures correct product selection, successful product launches, and customer satisfaction through technical expertise and application support.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Other duties may be assigned beyond the core functions listed below.

• 1. Translate Customers Enquiries, Drawings, Specifications to Gates Parts and build BOMs and prepare quote proposals
• 2. To coordinate with Manufacturing and build samples as per customer requirements.
• 3. Responsible of handling key strategic customer calls on product or application engineering or specification issues and providing technical support i.e. proper application and selection products, investigate applications and provide best solutions with existing products
• 4. Responsible for being the first line of contact between the sales group and colleagues in other key support groups
• 5. To Support the implementation of the Customer Alignment Model by developing strong engineering relationships with engineers within assigned key customers.
• 6. To Support the Product Commercialization Process on key projects.
• 7. Assist in resolving warranty claims by investigating application , routing and any other technical requirements
• 8. To identify VA/VE opportunities and provide best solutions with existing products.
• 9. New product development time plan finalization with customer and supplier.
• 10. New product development and coordination of supplier & customer PPAP
• 11. To find new customers & getting new RFQs in ICE/EV Platforms.
• 12. To generate new RFQs from bicycle manufacturers in India.
• 13. Coordinate with global engineering / R&D teams for new product development.
• 14. Support prototype development and sample submissions.
• 15. Track development timelines and ensure project milestones are achieved.
• 16. Visit customer/OEM plants for failure analysis and technical discussions.
• 17. Analyze field failures and prepare technical reports.
• 18. Coordinate with quality and manufacturing teams for root cause analysis.
• 19. Implement corrective and preventive actions (CAPA).
• 20. Prepare technical reports, application reports, and validation reports.