APM - Growth & Community

Masters’ Union; Gurugram District; In loco; INR 450.000 - 650.000; Tempo pieno

Descrizione del lavoro

Masters’ Union is seeking a proactive Growth/Community Operations professional to drive UG growth, coordinate events, and connect students with programs. You will collaborate across Admissions, Marketing, Campus Ops and CLM to ensure smooth funnel progression from awareness to application.

You will own end-to-end initiatives, manage multiple stakeholders, and travel for campus events as needed, contributing to the university’s scale in India. Strong ownership and execution skills are essential.

Competenze

• Must have hands-on experience driving growth initiatives or leading community programs.
• Strong ability to model processes, track metrics, and derive actionable insights.

Mansioni

• Own initiatives that drive UG growth, including research, process improvements, quick pilots and cross-functional follow-ups.
• Identify gaps across events, community and CLM; propose and implement practical solutions.
• Plan and coordinate online and offline events, including logistics, speakers, registrations and volunteers.
• Track registrations, attendance, engagement and funnel from event to applications; prepare weekly reports.

Conoscenze

Growth

Operations

Strategy

Community

Marketing

Descrizione del lavoro

4 - 7 Years

Permanent

Job Description

About Masters’ Union

Founded in 2020, Masters’ Union is a new-age, industry-led university focused on business, technology, engineering, and entrepreneurship. Built around learning by doing, the institution combines academics with real-world projects, startup building, and global exposure, with the ambition of becoming one of the world’s top business schools and multidisciplinary universities over the next two decades.

Today, Masters’ Union has nearly 3,500 students across undergraduate, postgraduate, and executive programs, with almost half being experienced professionals. Spread across nearly 5 lakh square feet in Gurgaon and Manesar, the institution houses the PwC Center for Generative AI, a Bloomberg Lab, Gurgaon’s premier maker space, AI and robotics infrastructure, advanced bioengineering workshops, and startup incubation spaces, while also expanding into areas such as bioengineering and genetic engineering.

The institution is chaired by Manoj Kohli, former CEO of Bharti Airtel and former Country Head of SoftBank India. Its leadership ecosystem includes Vivek Gambhir, Pankaj Bansal, Sanjiv Bikhchandani, Amitabh Kant, and 30+ other founders, CEOs, investors, and policymakers who contribute to teaching and institution building.

Masters’ Union’s flagship postgraduate program has recorded the highest average salary among MBA-equivalent programs in India, with graduates placed at firms such as Bain & Company, Boston Consulting Group, Google, and Microsoft. The institution has also built one of the country’s strongest student startup ecosystems, with 10+ students pitching on Shark Tank India and 20+ students raising external funding for their ventures, alongside several successful creators and internet entrepreneurs.

About the Role

Be the person the UG Admissions team turns to when something needs figuring out and getting done. You will work across events, community and CLM, identifying gaps, solving problems and keeping the funnel moving. While events will be an important part of the role, this is primarily a problem-solving and execution-oriented position rather than an event-logistics role.

Specifically, this role will involve

• Taking ownership of initiatives that drive UG growth, including research, process improvements, new ideas, quick pilots and cross-functional follow-ups.
• Identifying gaps across events, community and CLM, and proactively proposing and implementing practical solutions.
• Owning assigned projects end-to-end, identifying potential risks and escalating them early.
• Planning and coordinating online and offline events, including logistics, speakers, registrations, volunteers and run-of-show.
• Managing event-day operations and resolving on-ground challenges effectively.
• Travelling for campus events, school engagements and other offline experiences, as required.
• Maintaining event checklists, trackers and SOPs to ensure smooth execution.
• Tracking registrations, attendance, engagement and feedback, and monitoring the funnel from event participation to application and paid application.
• Preparing post-event and weekly reports highlighting performance, gaps and areas of improvement.
• Supporting experiments across event formats, messaging and audience segments.
• Building the school community by coordinating with current students, ambassadors and partners, and supporting student-led activities and workshops.
• Connecting prospective students with current students, alumni and speakers.
• Collaborating with Admissions, Marketing, Branding, Campus Operations and CLM teams to ensure alignment and consistent communication.

Ideal candidate will have

• Around 1-3 years of experience in Growth, Business Operations, Strategy, Community, Marketing or a Founder’s Office role. Strong fresh graduates with demonstrated project ownership are also welcome.
• Strong problem-solving skills, with the ability to take ambiguous tasks, identify what needs to be done and drive them to completion.
• Excellent organizational and execution skills, attention to detail and clear communication.
• Comfortability working with spreadsheets and numbers, with an ability to derive insights from data.
• Ability to remain calm under pressure and manage live event situations effectively.
• Experience in managing multiple stakeholders and adapting to shifting priorities.
• Willingness to host or moderate sessions and travel when required.
• Experience with college festivals, conferences, student clubs, communities or admissions funnels.