Associate Program Manager - Outclass

Darwinbox Digital Solutions Pvt. Ltd.; Gurugram District; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Masters’ Union seeks a highly organized Program Manager to own the end-to-end execution of the Content Creator Challenge for roughly 300 undergraduates. You will plan, coordinate, and oversee curriculum sequencing, facilitator management, and student evaluation in a fast-moving startup-like environment.

The ideal candidate brings 3–4 years in operations or project management, knowledge of content creation and social media, and strong communication with students, faculty, and industry partners.

Qualifications

• 3–4 years of experience in operations or project management, preferably in a high-growth startup or EdTech environment.
• Experience with content creation and social media platforms (Instagram, YouTube, LinkedIn).
• Strong process design, stakeholder engagement, and problem-solving abilities.

Responsibilities

• Oversee the daily operations of the program and ensure sessions run smoothly.
• Build and maintain the master program calendar and coordinate venues, logistics, and on-ground execution.
• Develop and refine workflows for stage-wise activities from launch to final showcase.
• Identify, onboard, and brief external facilitators and experts.
• Serve as the primary operational link between students, faculty, leadership, mentors, and speakers.
• Manage external vendors and partners for logistics and events.
• Plan session flow to ensure learning outcomes build progressively.
• Own the grading framework from rubric design to final assessments.
• Maintain real-time databases tracking participation, engagement, and progress.
• Support personal branding initiatives for the team and program.

Skills

Operations management

Project management

Cross-functional coordination

Content creation knowledge

Social media know-how

Excel

PowerPoint

LMS platforms

Communication

Job description

Founded in 2020, Masters’ Union is a new-age, industry-led university focused on business, technology, engineering, and entrepreneurship. Built around learning by doing, the institution combines academics with real-world projects, startup building, and global exposure, with the ambition of becoming one of the world’s top business schools and multidisciplinary universities over the next two decades.

Today, Masters’ Union has nearly 3,500 students across undergraduate, postgraduate, and executive programs, with almost half being experienced professionals. Spread across nearly 5 lakh square feet in Gurgaon and Manesar, the institution houses the PwC Center for Generative AI, a Bloomberg Lab, Gurgaon’s premier maker space, AI and robotics infrastructure, advanced bioengineering workshops, and startup incubation spaces, while also expanding into areas such as bioengineering and genetic engineering.

The institution is chaired by Manoj Kohli, former CEO of Bharti Airtel and former Country Head of SoftBank India. Its leadership ecosystem includes Vivek Gambhir, Pankaj Bansal, Sanjiv Bikhchandani, Amitabh Kant, and 30+ other founders, CEOs, investors, and policymakers who contribute to teaching and institution building.

Masters’ Union’s flagship postgraduate program has recorded the highest average salary among MBA-equivalent programs in India, with graduates placed at firms such as Bain & Company, Boston Consulting Group, Google, and Microsoft. The institution has also built one of the country’s strongest student startup ecosystems, with 10+ students pitching on Shark Tank India and 20+ students raising external funding for their ventures, alongside several successful creators and internet entrepreneurs.

About the Role

At the Master's Union, we believe in "learning by doing" and that's exactly what you will be facilitating. We are seeking a highly organised and proactive Program Manager to own the end-to-end execution of the Content Creator Challenge - an experiential program guiding approximately 300 undergraduate students in building a professional presence across social media.

This role is responsible for planning, coordinating, and executing all program operations, alongside curriculum sequencing, facilitator management and student evaluation. The ideal candidate excels at process design, cross-functional coordination, and operational problem-solving in fast-moving startup environments, and brings working knowledge of content creation and social media to inform program decisions.

Specifically, this role will involve

• Overseeing the daily operations of the program ensuring every session runs without a hitch.
• Building and maintaining the master program calendar, ensuring alignment with the broader academic schedule and coordinating venues, logistics and on-ground execution.
• Building and refining workflows to manage stage-wise program activities, from initial launch to final showcase.
• Identifying, onboarding and briefing external facilitators - including industry practitioners, creators and subject-matter experts.
• Acting as the primary operational link between students, faculty, institutional leadership, industry mentors and guest speakers to ensure seamless delivery of program content.
• Managing external vendors and partners to support program logistics and event execution.
• Planning session flow and progression, ensuring a logical build of learning outcomes across the program duration.
• Owning the grading framework end to end - rubric design, submission tracking, marks administration, checkpoint reviews and final assessments.
• Maintaining real-time databases to track participation, engagement metrics and student progress.
• Applying working knowledge of content creation and social media platforms to inform curriculum decisions, facilitator selection and evaluation criteria.
• Supporting personal branding initiatives for the team and the program, including its external representation.
• Preparing program documentation, trackers and presentations for internal review and leadership updates.

Ideal candidate will have

• 3-4 years of experience in operations, project management, or a high-growth startup environment.
• Experience in EdTech or premium higher education is a significant advantage.
• Working knowledge of content creation and social media platforms - Instagram, YouTube and LinkedIn - including how audience growth and content performance function.
• You don't just fix problems; you build systems, so the problem doesn't happen twice.
• You are proficient in Excel, PowerPoint, LMS platforms, and project management tools.
• Exceptional written and verbal communication skills, with the ability to engage students, senior facilitators and institutional stakeholders with equal ease.
• You thrive in ambiguity. You take total ownership of an outcome and don't require constant supervision to navigate roadblocks.