Air Import Customer Service ( Console)

Capricorn Logistics; Mumbai; On-site; INR 400,000 - 650,000; Full time

Job summary

Capricorn Logistics in Mumbai is seeking an Air Cargo Coordinator to understand client requirements and coordinate end-to-end shipments. You will book space, negotiate rates, and monitor schedules to ensure on-time delivery.

The role requires knowledge of air imports and logistics operations, with a focus on effective communication and problem resolution under pressure.

Qualifications

• 1-10 years of experience in air cargo, freight forwarding, or related field.
• Strong knowledge of air imports, air freight, and logistics operations.
• Excellent communication skills for effective client interaction.

Responsibilities

• Coordinate with clients to understand air cargo requirements and provide solutions.
• Book space on flights, negotiate rates, and manage shipments end-to-end.
• Monitor flight schedules and track shipments to ensure timely delivery.
• Resolve issues during transit, such as delays or damages.

Skills

Air cargo

Freight forwarding

Client communication

Deadline driven

Job description

Roles and Responsibilities :

• Coordinate with clients to understand their air cargo requirements and provide solutions.
• Book space on flights, negotiate rates, and manage shipments from origin to destination.
• Ensure timely delivery of goods by monitoring flight schedules and tracking shipments.
• Resolve any issues that may arise during transit, such as delays or damages.

Job Requirements :

• 1-10 years of experience in air cargo, freight forwarding, or related field.
• Strong knowledge of air imports, air freight, and logistics operations.
• Excellent communication skills for effective client interaction.
• Ability to work under pressure to meet tight deadlines.