Air Export Customer Support Executive

La Freightlift; Chennai District; On-site; INR 350,000 - 550,000; Full time

Job summary

La Freightlift is seeking a logistics coordinator to manage air export shipments from start to finish and ensure timely delivery. The role involves coordinating with customers, carriers, and freight forwarders to resolve issues and optimize processes.

You will prepare pre-shipment documents, negotiate rates, and ensure accurate labeling and compliance with regulations. Strong knowledge of customs procedures and excellent negotiation skills are essential for success.

Qualifications

• Strong knowledge of customs clearance procedures and regulations.
• Proficiency in preparing various types of shipping documents (e.g., commercial invoices, bills of lading).
• Excellent communication skills for effective negotiation with carriers/customers.

Responsibilities

• Coordinate with customers, carriers, and freight forwarders to resolve issues and optimize logistics processes.
• Prepare pre-shipment documents such as commercial invoices, bills of lading, and certificates of origin.
• Negotiate rates with carriers to obtain competitive pricing for clients' shipments.
• Ensure accurate documentation and labeling of goods prior to transportation.
• Manage air export shipments from start to finish, ensuring timely delivery and compliance with regulations.

Skills

Customs clearance

Shipping documents

Carriers negotiation

Air export

Job description

Roles and Responsibilities

• Coordinate with customers, carriers, and freight forwarders to resolve issues and optimize logistics processes.


• Prepare pre-shipment documents such as commercial invoices, bills of lading, and certificates of origin.


• Negotiate rates with carriers to obtain competitive pricing for clients' shipments.


• Ensure accurate documentation and labeling of goods prior to transportation.


• Manage air export shipments from start to finish, ensuring timely delivery and compliance with regulations.

Desired Candidate Profile

• Strong knowledge of customs clearance procedures and regulations.


• Proficiency in preparing various types of shipping documents (e.g., commercial invoices, bills of lading).


• Excellent communication skills for effective negotiation with carriers/customers.