Customer & Documentation Executive – SEA Export Documentation

Lavinstar Logistics; Mumbai; On-site; INR 400,000 - 800,000; Full time

Job summary

Responsibilities include tracking shipments, communicating with shipping lines, and maintaining documentation compliance to minimize delays and errors in export processes.

Qualifications

• Prepare export documents and verify accuracy before submission.
• Submit Shipping Instructions (SI) to shipping lines on time.
• Coordinate amendments to Bills of Lading as required.
• Maintain organized documentation records and timely filing.
• Provide customers with timely shipping updates and tracking information.
• Coordinate with shipping lines for delays and update customers accordingly.

Responsibilities

• Prepare and process export shipping documents, including: House Bill of Lading (HBL), Master Bill of Lading (MBL), Shipping Instructions (SI), Commercial Invoice, Packing List, Certificate of Origin (if applicable), and Bill of Lading drafts.
• Verify the accuracy and completeness of export documentation before submission.
• Submit Shipping Instructions to shipping lines within required timelines.
• Coordinate amendments to Bills of Lading and other shipping documents as needed.
• Maintain proper documentation records and ensure timely filing.
• Provide shipping updates to customers in a timely manner.
• Coordinate with shipping lines in case of delays and inform customers.

Skills

Export documentation

House Bill of Lading

Master Bill of Lading

Shipping Instructions

Commercial Invoice

Packing List

Certificate of Origin

Job description

Job Description / Responsibilities:

• Prepare and process export shipping documents, including:


• House Bill of Lading (HBL)


• Master Bill of Lading (MBL)


• Shipping Instructions (SI)


• Commercial Invoice


• Packing List


• Certificate of Origin (if applicable)


• Bill of Lading Drafts and Final BL

Verify the accuracy and completeness of export documentation before submission.

Submit Shipping Instructions (SI) to shipping lines within the required timelines.

Coordinate amendments to Bills of Lading and other shipping documents as required.

Maintain proper documentation records and ensure timely filing.

Providing shipping updates to the customer timely.

Coordinating with shipping line if there is delay and updating the same to customers

Shipment tracking and keeping customers informed about the shipment.

KEY WORDS:

• Timely preparation and submission of export documents.


• Accuracy of shipping documentation.


• On-time Bill of Lading issuance.


• Customer satisfaction with documentation services.


• Zero documentation errors causing shipment delays.


• Compliance with shipping line and customer documentation requirements.