Admissions councelor For CBSE school

National Institute Of Value Education; Bengaluru; Remote; INR 300,000 - 420,000; Full time

Job summary

National Institute Of Value Education in Bengaluru seeks an admissions counselor to handle outbound calls to parents, schedule appointments, and share information about programs. You will conduct tele-counseling to understand goals and preferences, maintain CRM records, and coordinate with the admissions team to ensure smooth workflow.

The role requires strong communication, virtual presentation skills, and the ability to work from a home office.

Qualifications

• 2-5 years of experience in an education admissions counseling.
• Excellent telecalling and communication skills.
• Ability to deliver presentations in virtual meetings.
• Proficiency with CRM software for data entry and records.
• Capable of working from a home office setup.

Responsibilities

• Handle outbound calls to parents for admission inquiries and appointments.
• Conduct tele-counseling sessions to understand educational goals.
• Maintain records of interactions using CRM software.
• Collaborate with admissions and other departments to ensure smooth workflow.
• Provide prompt customer service by responding to queries via phone or email.

Skills

Telecalling

Communication skills

Presentations

Independent work

Tools

CRM software

Job description

Roles and Responsibilities

• Handle outbound calls to parents/guardians for admission enquiries, scheduling appointments, and providing information about the school's programs.
• Conduct tele-counseling sessions with prospective students to understand their educational goals and preferences.
• Maintain accurate records of all interactions with parents/guardians using CRM software.
• Collaborate with other departments (e.g., admissions team) to ensure seamless communication and efficient workflow.
• Provide excellent customer service by responding promptly to parent queries via phone or email.

Desired Candidate Profile

• 2-5 years of experience in an education industry setting, preferably in a similar role (admissions counselor).
• Excellent communication skills for effective telecalling conversations with parents/guardians.
• Strong presentation skills for delivering informative presentations during virtual meetings.
• Proficiency in CRM software for managing data entry and record-keeping tasks.
• Ability to work independently from home office setup.