Walk-in | Admission Counsellor

KLAY Schools; Bengaluru; On-site; INR 300,000 - 420,000; Full time

Job summary

KLAY Schools in Bengaluru is seeking an admission counselor to engage with prospective parents, answer queries, and convert enquiries into admissions for the centre.

You will manage CRM reports in Salesforce, collaborate on marketing strategies with regional teams, plan advertising and events with head office, and strive to meet monthly admission targets while analyzing withdrawals and data by age group.

Qualifications

• Bachelor's or Master's degree in Commerce, Psychology, Education, Arts or related field.
• Proficient with MS Office and Tally.
• 2–7 years' experience in admission counseling for pre-school/school.
• Understanding of the Education industry is a plus.

Responsibilities

• Meet prospective parents and convert enquiries to admissions.
• Manage CRM reports (Salesforce).
• Strategizing and marketing with regional teams.
• Develop marketing plans and coordinate with head office.
• Achieve monthly admission targets.
• Follow up on withdrawals and learn reasons.
• Collect and manage enquiry data by age group.

Skills

Communication skills

Customer service mindset

Self-driven

Team player

Ethics

Diversity awareness

Education

Bachelor's or Master's degree (Commerce / Psychology / Education / Arts)

Tools

MS Office

Tally

Job description

Scope

The role will support in getting enquiries to the school & converting the prospective enquiries into admissions. The main objective is to assist the school with admission generation

Job Description

• Meet prospective parents, handle all their queries related to the centre and convert them to admission for the centre.
• Manage all CRM (Salesforce) reports.
• Strategizing & Marketing
• Generating new admissions by preparing marketing strategies & implementing them in coordination with the regional teams.
• Planning marketing strategies in terms of advertising plan, event planning &publicizing in coordination with Head office.
• Achieving Targets: Meet assigned admission targets and work to achieving the same on monthly basis.
• Withdrawal follow up: Follow up for all withdrawals & try to gain knowledge about the reason behind it.
• Data Collection & Management: Collecting data of all enquiries, sorting it and aligning according to age group.

Qualification and Experience

• A Bachelors or Master’s degree – preferably in Commerce, Psychology, Education, Arts, Commerce or a related field will be considered
• Computer literate with knowledge of MSOffice, Tally.
• 2-7 years’ experience involving a job related to admission counseling preferably in a pre-school / activity center / school
• Understanding of industry vertical (Education) is a plus.

Personal Attributes:

Good Communication Skills; Service & Solution mind set; Self driven personality & team player; Live by personal Quality, Value & Ethics; Work with high career values; Respect "Diversity in workplace".